Submit ›
or
2.1 Based on 87 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Truck until a lack of customer service 6
    • I liked the truck very much until ford couldnt fix it 6
    • Ford vehicle 3
  • Customers don't like
    • Car was not repaired 7
    • Customer service 6
    • Terrible customer service and poor quality focus 4

I have been a loyal owner of Ford products for almost 3 decades. That may very well change. Imagine driving on the interstate in a construction zone with a semi right in your exhaust. The road is necked down to one lane similar to what you may find on I65 South of Elizabethtown KY. Suddenly your vehicles loses all power. Gauges, electrical, radio all power down and steering and brakes are limited at best. I have a 2014 Escape Titanium... Read more

Was this review helpful? 0 0

WE leased a new escape for my parents as their 2013 fusion lease was up. Two weeks after the transaction they received a bill from Ford credit for $800.00 for damage they claimed was on the car. They were not notified prior or given a chance to inspect the reported damage that was under the vehicle that nobody could see or detect. They were also denied the opportunity to take the vehicle to another place to get estimates for a better price. This... Read more

Was this review helpful? 0 0

100% FULL

I purchased a new Ford F150 in Dec 2015, in February 2016 I made an appointment with the Ford dealer because I was smelling an odor from the engine compartment. So I dropped the car off at the dealer and they told me it was a valve cover gasket. I received a call from the dealer saying my truck was totaled. The dealers mechanic test drove the truck and smoke came out of the engine compartment and the truck immediately burnt to the ground. I do... Read more

Was this review helpful? 0 0
  • From mobile
  • Ford
  • Apr 25
  • #836126

2012explorer always have some problems one after another don't buy a ford worse car's Add comment

I would like to go on record about the extremely poor service I received from the Varsity Ford Service Center in College Station, Texas. I have never been more disappointed in service especially considering the thousands of dollars I have spent with the center over the years with all three of my Ford vehicles. I waited all day for information on my vehicle that never came. I stated this morning that an assessment of repairs were very... Read more

Was this review helpful? 0 0

100% FULL

Ford, 2006 Mustang GT,
1 of 2

I'm writing is because of a defect I've been experiencing with the Drive By Wire throttle/acceleration control system that Ford installed in these newer 2005 and up Mustangs. On four separate occasions now, I've experienced an issue when I'd come to a complete stop in my 2006 Mustang GT and while my foot was still firmly pushing down on the brake pedal, all of a sudden, the throttle would open up causing the engine to start racing faster and... Read more

Was this review helpful? 0 0

Dear Ford motor company, The first thing I would like to say is that form the time I bought my Ford F-150 I have always been a believer in there product and have always recommend them to people I know. I always thought that what made Ford a better company then all the other motor companies is that they were always willing to help there customers or at least present them with a solution to the problem, until today. Now I understand that things... Read more

Was this review helpful? 0 0
  • From mobile
  • Ford
  • Apr 09
  • #826878

Spend $80.000 on a f450 you would think a guy could get more then 85.000 miles on it before you have to put $4.000 in a new turbo whos flipping the bill on this one Detroit or my local dealership,you think the dealership charges high on labor per hour wait till you see my bill i charge $500 an hour looks like its gonna take a good 20 hours get your check book ready ill be in touch Add comment

I've got a 2010 extended cab tax 4 wheel drive rocker panels rusted out bad bed sides and bottom with holes you can see through contacted ford last May they did give me a work order number but then after a couple weeks heard nothing called back said they made a mistake it was 3 months over warrinty nothing they could do you should see it now rusting all over bad. STARTED BUYING NEW FORD TRUCKS IN 1993 but trust me this will be the last FORD... Read more

Was this review helpful? 0 0

I purchased a 2011 ford edge sport with 22 in Pirelli tires brand new . I have 66,000.00 kl I always had problem with one tire leaking. I live in Jasper Alberta and purchased my car at Kentwood Ford in Edmonton Alberta. My car was shaking and pulling to one side . So I brought my car into a Jasper tire center. He told me that my Pirelli tires were separating after 66,000.00kl. So I called my Ford Service center at Kentwood Ford in Edmonton 3/1/2... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Ford.
Filing a new complaint about
×