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  • Customers like
    • Profesional sales representative2
    • I liked the truck very much until ford couldnt fix it2
    • Truck until a lack of customer service1
  • Customers don't like
    • Customer service5
    • Car was not repaired4
    • Took advantage of me3

  • 13 hours ago
  • Auto
  • Ford Focus
  • 2

My two year old ford focus has only been driven five thousand miles,and it has started juddering and going into limp mode,particularly when I have been stopped to allow vehicles to pass that have right of way and when stopping at roundabouts and red lights and crossings. This is the third time I have had it back to the dealers,the first two times I was told it is driving like a dream.Yes a... Read more

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  • Aug 27
  • Auto
  • Kenai, Alaska
  • Pos Ecoboost
  • 15
  • REVIEW RATING 4/5

I have bought two brand new f150 ecoboosts. the first was a 2013, it decided to blow up at 13,000 miles. I was angry and traded it for a diesel. bought another a short time later. a brand new 2014 fully loaded fx4, motor blew up at 10,030 miles. waited 2 months to get it back and ford would not even give me a rental vehicle!! when I finally got the truck back it had a couple small issues. when... Read more

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  • Aug 26
  • Auto
  • Vineland, New Jersey
  • 2014 Ford F 150 Lariat
  • 29
  • REVIEW RATING 4/5

I purchased a brand new Ford F150 lariat fully equipped. It has a noise issue in the drive train since brand new and the dealer is unable to diagnose the problem. I took delivery of the $51,150 vehicle on April 23,2014. By July it was determined that the dealer can not resolve the problem. I opened a case with Ford customer relations on 7/22/15 and was told that a customer service rep would... Read more

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  • From mobile
  • Ford
  • Aug 25
  • by anonymous
  • #689215

I bought a ford 2011 fusion. My father worked at the Hazelwood plant and my husband . I have owned ford's all my life and my family this car is causing me problems it has 62,000 miles it was making a popping noise I took it to ford . To be looked at control arm is out upper and lower cost $600 . I have had Fords all my life very disappointed with this car. Add comment

  • Aug 24
  • Auto
  • Alvarado, Texas
  • 6
  • REVIEW RATING 4/5

Had to replace ignition due to it would not start my mechanic said FORD made it with too much play in it and it will go out again it did 1 month later had to call mechanic again at $250 a wack cant keep doin this !!!!! When I bought the car had trouble with ignition continuing to ding then found myself having to take the key out put it back in several times to get it to start until one day no... Read more

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100% FULL

  • Aug 22
  • Dealers
  • 2004 Ford Explorer
  • 1
  • 1
  • 60
  • REVIEW RATING 5/5
2004 ford explorer glass hatch hinge snapping
1 of 2

ALL FORDS manufactured early to mid 2000s have the same type of door, glass opens independently from entire rear hatch framing. Opened the window one day and as it opened the hinge that attaches the glass to the entire frame snapped, gashing me in the forehead. The hydraulic lift arms did not support the glass when this happened. Examined the hinge itself only to find that it rusted from outer... Read more

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  • Aug 22
  • Service Centers and Customer Services
  • Saint Albans, Vermont
  • 2013 Ford Fiesta Se
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

Noise when driving or acceleration of the Car. Taken in dealership twice. They reprogramed computer and reset mileage . Is there a defect for this problem. I get great gas mileage 41 to 44 on a trip, but I don't like this car because of the noise. I would like to sell it back to the dealer but I had such a bad deal that I could not get what I owe. What should I expect from this car. Dealership: I... Read more

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  • Aug 21
  • Auto
  • Seguin, Texas
  • Ford F-250 Super Duty Truck
  • 16
  • REVIEW RATING 4/5

We purchased a new f250 truck in 2014 it was awesome until there was an ac problem which was then taken back to the dealership while under warranty and no leak found ,since then that problem has been found to be an in cab leak and not external in the engine compartment as checked by the dealership . Now that the warranty has expired the problem is now ours for a defective product. It appears... Read more

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  • From mobile
  • Ford
  • Aug 19
  • by anonymous
  • #685713

2012 xlt ford escape having the same problems like others ford owner. a/c blow out hot air Add comment

  • Aug 15
  • Service Centers and Customer Services
  • Bangkok, Krung Thep
  • Ford Ranger Wildtrak
  • 12
  • REVIEW RATING 3/5

About 4 months ago my Ford Ranger had an engine problem and then 1 month later Ford called me and told me they cant fix my truck and I needed to come pick up a rental car. I went in and the car they gave me was a Toyota Vios. Now I can not get in touch with them, they wont answer my calls or return my emails. When I go there they just ignore me. I can even just walk around the entire Ford service... Read more

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