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Ford Motor Company is a multinational corporation based in the USA. The company is the third largest automaker in the world based on worldwide sales of vehicle. The corporate office of the company is based in Dearborn, Michigan. Ford was incorporated by Henry Ford in June, 1903. In 2007, Ford was the third largest automaker in US sales after General Motors and Toyota. At the present time, the company manufactures automobiles under several brand names Ford, Mazda, Lincoln, Mercury, and Volvo.

Ford owns major manufacturing operations based in Canada, Mexico, Brazil, Argentina, the United Kingdom, Germany, Turkey, Australia, China, as well as South Africa.
Please try to contact Ford Customer Service directly prior to posting any complaints on this site.

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Anonymous
Ford - Scraped off inches of paint and lied about it!
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Why oh why didn't I check this company out before having a kid install a windsheild on my Ford truck. He informed me just after scraping about 5"x1" paint down to the primer th...

#318732
May 15, 2012
12

Anonymous
Ford - FIRST EXTENDED SERVICE COMPANY-A JOKE
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

The customer drops her Ford to the Ford dealer I work at, we call this company to authorize the work and out of 6 concerns they only cover2. The best is that they wont let us do th...

#317169
May 08, 2012
24

Leo Pari...
Ford - Cracked Tires
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

My 2010 F150 has less than 24,000 km and the Michelin tires are cracking. The dealer says that because I have more than 20,000km, I would have to pay $100 each to replace the tire...

#314548
Apr 25, 2012
45

Rebelskins
2010 Ford F-150 3rd brake light water leak
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

The 3rd brake light on the back of the cab is leaking water on newer Ford trucks, knows this and should do a recall to fix all and make repeat customers smile for once. This is a ...

#311088
Apr 10, 2012
149

Write2ak...
Ford - Money charged for First Service only to detect the fault
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Dear Sir/MamI am akhilesh Prasad Srivastava, owner of Ford Fiego ZXI Registration No. UP70BQ2055. I purchased this car from Dealer Brij Ford Allahabad- UP. India. On da...

#303174
Mar 08, 2012
165

Skittles
Ford VIVID-FB PROFILE & FORD.ONLINE.INC SKYPE SCAM
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

ALERT: PARENTS AND MINORSFORD VIVID IS A FACEBOOK ONLINE PROFILE: She claims to work for FORD MODELS and claims that her manager works for FORD MODELS as well. If you&#...

#292998
Jan 30, 2012
255

Stumper99
All Ford s with the "SYNC" system
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

We purchased a Ford Explorer XLT last April with the new SYNC system. Delivery was behind on all these vehicles because Ford was having issues with the SYNC system. Let me tell y...

#291448
Jan 24, 2012
390

Anonymous
Ford - New vehicle trouble
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

I recently bought a 2012 Ford Edge, 4 days later it would not start. The vehicle would not recognize the key fob. I called the service department to ask if there was a backup or ...

#288566
Jan 12, 2012
172

Anonymous
2007 Ford Expedition rusting
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

My 2007 Ford Expedition I bought brand new from a Ford Dealership in Orlando Florida had its hood replaced due to rusting. The vehicle has 55, 000 miles and now the tail gate is r...

#288011
Jan 10, 2012
508

Anonymous
Ford - Won't make a part for my car
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

The Gem Modular that I need for my 2000 Ford Mustang does not work anymore. It runs all the electrical things in my car. The windows, side mirrows, rear defoger, windshield wipers,...

#278079
Nov 29, 2011
196

Anonymous
Ford Won't warranty quality issue on 2006 Mustang
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

The timing Chain tension broke on my 2006 Mustang with 68,000 mi. Ford will not warranty the problem, I believe that a timing chain assembly should last longer than 68,000 mi. Fo...

#262129
Sep 15, 2011
250

Toolman
Ford - Lemon laws don't cover Business owned autos
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

It is so sad the consumer who has a business owned fleet truck doesn't have any recourse when the said vehicle has been in the repair shop TEN times with less that 100,000 miles. ...

#261647
Sep 13, 2011
189

Anonymous
DONT BUY FROM ASTRO Ford IN D'IBERVILLE MS
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Went to Astro Ford yesterday with the intent to purchase a new car. I spoke with a salesman that asked me what I was looking for (something to lower my payments and more fuel effic...

#246298
Jun 30, 2011
320

Anonymous
Upset Ford Customer
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

I own a 2010 Ford Mustang, that drove beautifully the firt year. Recently I noticed that the car was not diving right. At 26,500 miles I took it in for service. I had an alignme...

#245645
Jun 27, 2011
271

Anonymous
Ford - Poor Power window controls
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Owned Fords for 40 yrs with satisfaction. My 2004 F150 power windows suck.I have replaced 3 out of 4 window systems ($279/310/277). The control switches are on the poo...

#245205
Jun 24, 2011
216

Matthew1...
Ford - Lincoln navigator
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

I tell you what why is it so hard to go onliune and fine the specs on the air bag suspension of a 2001 lincoln navigator and why it is that ford dealers cna charge you 90 dollars j...

#244343
Jun 20, 2011
243

Anonymous
Ford - Lost 3 wheel covers in a year.Took 4.5 months to replace 1st one
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Must be a problem with 2010 Fusion wheel covers . Lost three in 11 months. To replace first one took 4.5 months.The price has gone from $61. to $90. Each time a hit a pothole a los...

#234020
Apr 24, 2011
261

Anonymous
Ford - Saddened
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Hi i have been driving fords for 40 years now and love the ford any model as long as is a ford. i now live in thailand 3 years one year ago i bought a ford ranger xls model i could...

#230260
Apr 02, 2011
249

Anonymous
Mullinax Ford in Apopka FL sold me a wrecked car
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Mullinax Ford of Apopka Florida.We purchased a 2008 used Ford Fusion from Mullinax in November of 2010. We were shown a "clean" vehicle report. Not the big name report...

#225029
Mar 04, 2011
939

Anonymous
Dont let a friend drive a Ford
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

I HAVE A 2005 F150 BOUGHT NEW,QUITS GOING DOWN THE ROAD ,ALL THE TIME ,HAS 40,000 MILES ON IT.I HAVE A 2006 MUSTANG GT, 38,000 MILES GOT IN IT YESTERDAY ADJUSTED THE LUMBAR IN THE ...

#223790
Feb 26, 2011
272

C zeeryp
Ford - 2004 taurus lemon
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

I own a 2004 tAURUS LS BOUGHT IN 2006. IN april 2008 AT 40,000 MILES had to hAVE the starter replaced and then again in october 2009 and september 2010.three times in 2 years,lucki...

#223122
Feb 22, 2011
228

Sonnyp
Ford would not stand behind factory warrenty on engine
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

My engine was replaced by jones ford at the app.cost of $80000. i didn't drive 100 miles before i had the egr vacuum line get burnt into. had to take it back. they would not re...

#219263
Feb 01, 2011
325

Elaine948
Ford - Gas needed in car for transmission to work battery died car sat too long
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Bill Smith Ford thinks women are ignorant. Freestar, 36,000+ miles, battery dies supposedly replaced in August. January haven't driven since transmission was replaced Decembe...

#218747
Jan 28, 2011
345

Anonymous
Found out recall on 05 FreeStyle was never performed and Ford refuses work
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Tried to resolve an issue concerning a recall that was supposed to have been done in 2007 by COLLIER FORD OF REO IN according to Fords records. The recall number is 06s45 (door lat...

#217975
Jan 24, 2011
547

Jr44
Don't Buy a Ford Fusion
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Long story short, my 2010 Ford Fusion SE has been a major disappointment. The hubcaps rattle like some old jalopy, and the FM stereo does NOT work! Ford refuses to fix either of ...

#216551
Jan 15, 2011
882

Anonymous
Ford - Cussed and flirted! To say the least.
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

They are the worst dealership in the world. They lied to me and did not put on paper what they said. Then to top it off. While I was at the Ford store a woman came out screaming at...

#214636
Jan 04, 2011
330

Anonymous
2 people killed in fire Ford settles with 1 denies other death
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

Ford Motor company hires Attorney's to fight the most vulnerable of consumers, those that have lost a loved one. In 2006 my son and his girlfriend burned to death. In 2009 Ford...

#213734
Dec 29, 2010
379

Janepate
Ford - THIS PLACE ***!
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

This place is horrible! Don't waste you time even talking to these people. They'll tell you anything and everything you want to hear! Once you start doing business, they wo...

#212060
Dec 17, 2010
319

Anonymous
Ford - WORST SALES SERVICE
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

I purchased a new Ford Edge Limited in Feburary and paid a fee to have title and tags done by Coconut Ford $250.00. It was only half done and required several phone calls to Cocon...

#210449
Dec 07, 2010
262

Swilson2...
Ford Motor Company Faulty Window Regulator/Poor Design 2004 F150
5.0 P.O. Box 6248 DearbornMI48126 800-392-3673 http://www.ford.com/owner-services/customer-support/contact-ford

In 2009 I had a window regulator replaced in the rear of my 2004 F150 FX4 behind the passenger sea,t this year in June the rear window regulator behind the driver had to be replace...

#209500
Dec 01, 2010
453
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Car isn't a luxury any more, but an affordable vehicle, which is used for serving average man's needs. But cars also need to get appropriate services in exchange for. Repairs, parts change, maintenance, fuel, depreciation, injury, driving time, parking fees, tire replacement, taxes, and insurance-all these services have to be completed to enjoy driving without problems. Renting a car - is a way to avoid all troubles about car maintenance, but in that case a person will not feel itself the driver in full. To buy a car is like to choose a friend. Future driver should estimate the purposes of car buying, conditions of usage, expenses, the time which should be spend on the car, responsibility for a pedestrians, etc.

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