Ford Complaints and Reviews

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Ford
Main address: P.O. Box 6248 48126 Dearborn MI
800-392-3673, , https://secure.ford.com/footer/contact-ford/contact-us-email?contactMainTopic=VehicleServiceIssues
  • 419+12 mobile complaints
  • $880K claimed losses
  • $2K average
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  • Oct 14
  • Service Centers and Customer Services
  • Denver, Colorado
  • 2012 Ford Focus
  • 12

Groove Ford in Centennial Colorado had my 2012 Ford Focus for a weeks to fix a noise in the suspension and a buzz in the headliner. After A WEEK I picked the car up, and it was hit by a hail storm so the whole car is riddled. Noone at the dealership told me the car was damaged by hail. The whole headliner was replaced, and the suspension now groaned over speed bumps. They say they are not... Read more

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  • From mobile
  • Ford
  • Oct 10
  • by anonymous
  • #544726

I bought a 2013 ford explorer. Upon acceleration it fills the cabin with a bad smell and I have read that ford knows about the problem but, will not do anything about it. Typical ford behavior. Add comment

     

  • Sep 29
  • Dealers
  • Metall Hole
  • 1
  • 1
  • 186
Ford - Shock came off
1 of 2

I've had a rattling noise in my car for a couple of weeks and I thought it was just a loose speaker. When I went to looked the shocked came right through the car. The material ford use is just too thin.This is ridiculous. No wonder Ford has soo many recalls. Now I have this big hole in my car. Who knows how much its going told be to well that shock back on. That could be 1000 of dollars for all... Read more

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  • Sep 25
  • Dealers
  • Surprise, Arizona
  • Truck Sale
  • 30

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman took me to the truck but in another color. He asked if that would be ok, for the same price. I said OK. We struck the deal and started the paperwork. The next salesman, paperwork guy, brought me high numbers! NOT the listed ad price. They said marketing mistake, sorry not $20k... Read more

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  • Sep 23
  • Service Centers and Customer Services
  • Seattle, Washington
  • 2008 Ford Escape
  • 25

The seals inside my Ford Escape trans failed at 80,000 miles. This has never towed anything, normal driving. The first quote for repair was for over $5000 !*!&^%$!!!? because of the all wheel drive I was told they needed to remove most of the lower half of the vehicle. I eventually paid $2000 for a repair at the dealership. I was told they were able to repair it without removing the unit. How... Read more

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  • Sep 18
  • Dealers
  • Winnipeg, Manitoba
  • 2012 Ford Focus
  • 30

I had my 2012 Focus for one week when I turned into a parking stall and suddenly the engine reved up, jumped the curb, hit an electrical outlet box, which it took out. By the time I stopped this car it had been damaged. I had to have body work at the Dearler ship and I explained to them what had happened and they said there was nothing wrong with the car. This has happened numerous times since.... Read more

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  • Sep 14
  • Dealers
  • Atlanta, Georgia
  • 2009 Ford Escape
  • 15

Bought my 09 Escape new.....was very pressured by salesman....he was a *** and talked down about race/ethic groups....made me feel trapped in the deal.....it is sept2014 and only have 45k miles.....the Escape was in the dealership repair shop so many times....the back window leak was "fixed" 3 or 4 times and guess what it still leaks.....the engine had a few little problems but the "fix" only... Read more

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  • Sep 05
  • Service Centers and Customer Services
  • Motor
  • 36

I have a 2004 Ford F-150. In very good condition. Other than the need for a new motor. It was taken in to ford motor company a couple times asking what the diesel ticking sound was. They claimed it was fine. 140,000 miles later I need a new motor. Not one recall but many people with the same problem. I'm not asking for a hand out. I just feel that they should be held responsible for *** ups like... Read more

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  • From mobile
  • Ford
  • Aug 29
  • by anonymous
  • #527600

I have 97 f350had everything in front repaired ,replaced and still has death wobble .and alot of other people have same problem from 96to06 all have same prob.can i get my mistake of having a ford auto which i like .to change my mind and get a gmc.i dont want any other auto but ford .but i dont want to die or get injured driving one Add comment

  • From mobile
  • Ford
  • Aug 27
  • by anonymous
  • #526707

Ford edge transmission problem that has been going on with these cars and Ford is not willing to do a recall. This is not fair to the consumer especially knowing that the transmission and throttle body are defective. Add comment

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