Ford Complaints and Reviews

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Ford
Main address: P.O. Box 6248 48126 Dearborn MI
800-392-3673, , https://secure.ford.com/footer/contact-ford/contact-us-email?contactMainTopic=VehicleServiceIssues
  • 424+13 mobile complaints
  • $930K claimed losses
  • $2.1K average
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  • From mobile
  • Ford
  • 2 days ago
  • by anonymous
  • #552019

AWFUL. The headquarters plays games with consumer. Add comment

     

  • 2 days ago
  • Dealers
  • 2014 Ford Focus
  • 8

In looking at car pricing online after work on 10/20/2014, I ran across Grapevine Ford's website showing the following car for sale: A 2014 Ford Focus 4-door Sedan with a 2.0L I-4 cyl engine, 6-Speed Auto-Shift transmission, Tuxedo Black exterior, Charcoal Black interior, VIN # 1FADP3E20EL406154, Model Code P3E, Stock # EL406154, showing an MSRP of $18,730.00, but a "Grapevine Price" of... Read more

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  • 2 days ago
  • Dealers
  • Ford Focus
  • 1

In looking at car pricing online after work on 10/20/2014, I ran across Grapevine Ford's website showing the following car for sale: A 2014 Ford Focus 4-door Sedan with a 2.0L I-4 cyl engine, 6-Speed Auto-Shift transmission, Tuxedo Black exterior, Charcoal Black interior, VIN # 1FADP3E20EL406154, Model Code P3E, Stock # EL406154, showing an MSRP of $18,730.00, but a "Grapevine Price" of... Read more

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  • Oct 26
  • Auto Financing
  • Ypsilanti, Michigan
  • Sales Man
  • 21

I went to ford. Had a deal ready to finance a car. But the continued races remarks made by the sales man pissed me off. Tried to brush it off until he brought my son in it and made a sexual remark. I'm very upset and going to complain to the highest person I can to make sure nothing like this ever happens again. I was so upset I cried while telling co workers what happened. Pursuing this until... Read more

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  • Oct 22
  • Dealers
  • Morehead City, North Carolina
  • Faulty Truck
  • 23

Bought New FORD F150 Lariat with published mileage at 15 city 17 combined and 21 Highway. I was solicited heavily to trade my 2004 Ford 150 which had a V8 5.4 Triton getting 20MPG Hwy by Lookout Ford of More Head City NC. I am and RSM and travel extensively mostly HWY miles. I first made LOOKOUT Ford aware of my problem at 1000 miles told me it had to break in at 5000 miles Lookout told me, Ford... Read more

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  • Oct 22
  • Dealers
  • Negaunee, Michigan
  • 2008 Ford Escape
  • 8

car was brought to Northern Motors in Escanaba Mi. on 8/13/14 for recall notice for steering. they reset the code. Daughter is now in Marquette Mi. going to NMU. Sat. 10/18/14 she calls, says she has no power steering. Brought it to Fox Motors in Marquette, service man Eric says they can fix it for around $450.00. he said it is the sensor for the steering. same thing was mentioned in the recall.... Read more

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  • Oct 14
  • Service Centers and Customer Services
  • Denver, Colorado
  • 2012 Ford Focus
  • 23

Groove Ford in Centennial Colorado had my 2012 Ford Focus for a weeks to fix a noise in the suspension and a buzz in the headliner. After A WEEK I picked the car up, and it was hit by a hail storm so the whole car is riddled. Noone at the dealership told me the car was damaged by hail. The whole headliner was replaced, and the suspension now groaned over speed bumps. They say they are not... Read more

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  • From mobile
  • Ford
  • Oct 10
  • by anonymous
  • #544726

I bought a 2013 ford explorer. Upon acceleration it fills the cabin with a bad smell and I have read that ford knows about the problem but, will not do anything about it. Typical ford behavior. Add comment

     

  • Sep 29
  • Dealers
  • Metall Hole
  • 2
  • 2
  • 195
Ford - Shock came off
1 of 2

I've had a rattling noise in my car for a couple of weeks and I thought it was just a loose speaker. When I went to looked the shocked came right through the car. The material ford use is just too thin.This is ridiculous. No wonder Ford has soo many recalls. Now I have this big hole in my car. Who knows how much its going told be to well that shock back on. That could be 1000 of dollars for all... Read more

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  • Sep 25
  • Dealers
  • Surprise, Arizona
  • Truck Sale
  • 37

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman took me to the truck but in another color. He asked if that would be ok, for the same price. I said OK. We struck the deal and started the paperwork. The next salesman, paperwork guy, brought me high numbers! NOT the listed ad price. They said marketing mistake, sorry not $20k... Read more

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