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  • Customers like
    • Truck until a lack of customer service 5
    • I liked the truck very much until ford couldnt fix it 5
    • Ford vehicle 3
  • Customers don't like
    • Car was not repaired 7
    • Customer service 6
    • Repairs 4

Took my new f150 that i bought from them in for oil change and tire rotation they hit my door on there hoist chiping the paint and chip the chrome off two of my rims by the lug nuts they agreed to fix it had my truck for week gave me used rims that were all chiped up from road gravel and used the wrong touch paint on my door they fixed a squeek in my drivers door while it was in there but the... Read more

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My Ford Focus SE has had problems twice now with the automatic transmission. I have had the car approximately a year and five months. The car was purchased in September of 2014. This is the first time the service center has told me that the transmission is an engineering mistake by ford motor company. I hope ford motor company would step up to the plate an tell their customers we will fix our... Read more

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I also purchased 2014 Ford Focus back in 10.2014...and it immediately began lurching and idling hard and shuttering during acceleration. I have had mine back at 2 different dealerships countless times....they have recalibrated the shifting, replaced the clutch assembly (supposedly) and which took 3 months to get in due to back orders, checked fluids, and I still have the problems...the only... Read more

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I bought a new 2014 focus in Jan 2014 and within the last 5000 miles I have had 3 clutch's replaced because of their fail six speed automatic transmission. The car only has 16000 miles on it. It took me almost 3 months for them to get the parts in because of the back orders. Going to file a lemon law complaint and hopefully get some of my money back. They keep telling me that it should not... Read more

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I Was on vacation and My 2012 FX4-250 Diesel lost power, A Wrench Popped upon the dash panel! I had It towed To Truck City Ford Buda Tx, days later the Dealership Called and said the problem was The Throttle Cable they changed It. Called Come get your Truck, staying in Houston I drive 200 miles to go get it and less then 40 miles later the Same problem happens! Gets towed back again Its a... Read more

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Ford will not stand behind there cars I have had it in and out of dealer a dozen times and ford will not fix problems now engine is going bad at 71000 miles and ford won't do anything about it so people don't buy a ford they suck and ford sucks it bad when you buy a ford because they didn't take a bailout that the reason I bought it bad move on my part thanks ford for taking 22,000 from me and... Read more

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  • From mobile
  • Ford
  • Jan 25
  • #777185

2009 ford escape had recall on steering going out while driving took it in under recall car never had steering problem until now driving down the road power steering just went out now ford is saying it's not a recall issue Add comment

As you are aware certain mustangs are equipped with air bags that can explode and kill. This evening the news stated that "ford says is taking care of this problem and making sure we are protected". So, what have youdone? I received a recall notice for my 2014 6cyl. Mustang in August and am still waiting. Now i have decided to trade it and, Surpri se, surprise, it is worth $11,000 because of... Read more

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Regular cab longbox. After owning several GMC trucks during my time in business (landscaping,plowing) decided on a new Ford. After 2200km in the middle of the night with a full load of salt it decides to die on me. After 2 days of sitting at the dealer and paying subs at my expense (Ford not covering for my expenses) they tell me code shows fuel pump driver. Part is on order from where and when... Read more

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I bought a used Ford Focus in July of 2015, high end titanium edition. It had 51000approx. ,on it .i now found out that my computer system will cost me $1200.00 ,if I can find a part. There is less than 55,000 Klm., on it. Ford said no, now I find out the only way I can get a part for it is going to the junk yards. Ford let me down, no customer help at all, no compassion . Certainly no respect... Read more

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