Ford Complaints and Reviews

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Ford
Main address: P.O. Box 6248 48126 Dearborn MI
800-392-3673, , https://secure.ford.com/footer/contact-ford/contact-us-email?contactMainTopic=VehicleServiceIssues
  • 415+11 mobile complaints
  • $880K claimed losses
  • $2.1K average
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  • Sep 18
  • Dealers
  • Winnipeg, Manitoba
  • 2012 Ford Focus
  • 12

I had my 2012 Focus for one week when I turned into a parking stall and suddenly the engine reved up, jumped the curb, hit an electrical outlet box, which it took out. By the time I stopped this car it had been damaged. I had to have body work at the Dearler ship and I explained to them what had happened and they said there was nothing wrong with the car. This has happened numerous times since.... Read more

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  • Sep 14
  • Dealers
  • Atlanta, Georgia
  • 2009 Ford Escape
  • 9

Bought my 09 Escape new.....was very pressured by salesman....he was a *** and talked down about race/ethic groups....made me feel trapped in the deal.....it is sept2014 and only have 45k miles.....the Escape was in the dealership repair shop so many times....the back window leak was "fixed" 3 or 4 times and guess what it still leaks.....the engine had a few little problems but the "fix" only... Read more

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  • Sep 05
  • Service Centers and Customer Services
  • Motor
  • 26

I have a 2004 Ford F-150. In very good condition. Other than the need for a new motor. It was taken in to ford motor company a couple times asking what the diesel ticking sound was. They claimed it was fine. 140,000 miles later I need a new motor. Not one recall but many people with the same problem. I'm not asking for a hand out. I just feel that they should be held responsible for *** ups like... Read more

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  • From mobile
  • Ford
  • Aug 29
  • by anonymous
  • #527600

I have 97 f350had everything in front repaired ,replaced and still has death wobble .and alot of other people have same problem from 96to06 all have same prob.can i get my mistake of having a ford auto which i like .to change my mind and get a gmc.i dont want any other auto but ford .but i dont want to die or get injured driving one Add comment

  • From mobile
  • Ford
  • Aug 27
  • by anonymous
  • #526707

Ford edge transmission problem that has been going on with these cars and Ford is not willing to do a recall. This is not fair to the consumer especially knowing that the transmission and throttle body are defective. Add comment

     

  • Aug 27
  • Service Centers and Customer Services
  • Bradenton, Florida
  • Tires
  • 2
  • 2
  • 90

My 2013 Explorer tires look like this please explain to me why I need to pay full price let alone anything at all for that matter to replace these tires when I have 30,000 miles on the car and have an oil change and tire rotation every 3,000-5,000 miles. This is the 3rd time I have had to bring this car into the dealership one time after being stranded on the side of the road with 2 small... Read more

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  • From mobile
  • Ford
  • Aug 26
  • by anonymous
  • #526151

Ford is good i hate every year when I have to do the emissions the same *** happens seventh cylinder break Add comment

     

  • Aug 19
  • Equipment
  • Gear Rattles
  • 24

My 2013 Ford Focus makes a loud rattling noise at various times, usually while accelerating, but not always. Often enough, though, to be annoying and even alarming many times. It sounds like a noise the engine would make if I were using very cheap gas, something below the regular grade. I took the car to my dealer who kept it for over a day and told me they had worked on the transmission. I... Read more

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  • Aug 15
  • Equipment
  • Visalia, California
  • 2013 Ford Mustang
  • 18

My 2013 Ford Mustang convertible has been in the body shop since May! The left rear panel has been on back order for 3 months! Ford customer service keeps promising a call back but I never get one. I'm paying a fortune for car payments & insurance on a car I can't even drive! They won't even give the body shop an estimated date. I know there are over 30 other people also waiting for the same... Read more

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  • Aug 08
  • Dealers
  • Defective Ford Explorer
  • 1
  • 1
  • 46

Bought a 2012 Explorer in 2013 with 19k miles. A year and a half later, the ac's evaporator has a leak and will cost anywhere from $1200-$1600 to replace. I am outside of the warranty due to my mileage and I understand that I am responsible for repairs for said vehicle. It's just a bit too early in the vehicle's life for this to fail. I called Ford's Customer Care and was told in more words that... Read more

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