Submit ›
  • Customers like
    • Car1
    • Profesional sales representative1
  • Customers don't like
    • Customer service5
    • Car was not repaired4
    • Repairs3

  • 2 days ago
  • Dealers
  • Toledo, Ohio
  • 2014 Ford Escape Titanium
  • 3
  • REVIEW RATING 4/5

I have 2014 Ford Escape Titanium. My lift gate does not close properly. The ride side sits high and the left side sits low. I was told by Paul Nowacki from Brondes Ford in Toledo, OH that it was a common problem. He's seen at least 50 or more units with the same problem. After attempting to fix, he made the problem worse. Now the upper right corner is so close the paint on the gate and frame are... Read more

Was this review helpful? 0 0

  • Jul 01
  • Service Centers and Customer Services
  • Atlanta, Georgia
  • Ford Escape
  • 8
  • REVIEW RATING 4/5

Ford issued recall #14s05 for a known problem with power steering shutting off while driving. The problem is that the recall does not fix the issue and for those who have brought their vehicle in to be serviced for the recall and think their vehicle is safe, they are NOT. Several months after having the service performed on my vehicle, I had to bring it in because the power steering failed twice... Read more

Was this review helpful? 0 0
  • From mobile
  • Ford
  • Jun 24
  • by anonymous
  • #655704

I paid extended warranty and at 40,00 this truck is already costing me money Chevy next time Add comment

  • Jun 23
  • Service Centers and Customer Services
  • Henderson, North Carolina
  • 2014 Ford Fusion
  • 20
  • REVIEW RATING 4/5

I have a 2014 fusion ECO since march 2014, with 6990mi on it. The check engine came on; I went to the dealer which I was told that the nearest appointment date was a week away.One week later I went back to the dealer after a check, the fuel pump was the problem the part had to be order,they would call me.I waited 5 days,no call.I went back and the part was in but I had to wait another week for... Read more

Was this review helpful? 1 0

  • Jun 22
  • Dealers
  • Houston, Texas
  • Car Recall
  • 9
  • REVIEW RATING 4/5

Called about recall that was never sent to me. I found out from a mechanic that performed emission on my fusion. They told me to go to Sterling McCall in Houston. I called to make an appointment but was told to that adviser will call me back in 10 minutes. 90 minutes no call. Called back and left a message for director to call me back. No call from director. Adviser called and set up an... Read more

Was this review helpful? 0 0
  • From mobile
  • Ford
  • Jun 22
  • by anonymous
  • #654184

Just tried to drop off my 90 000 dollar truck to get the paint fixed on the fender flares they put on called a head to make sure they a pickup for me and I get there and than they try to put me into a explore. I'm 6 feet tall and if I wanted s car I would have bought one Add comment

  • Jun 17
  • Dealers
  • Wetaskiwin, Alberta
  • 2015 Ford F-150 Platinum
  • 116
  • REVIEW RATING 5/5
Ford - New truck leaking roof
1 of 2

2015 F-150 platinum purchased new 1week after delivery noticed after market silicone all over the windshield rear window and rain gutter along roof. Talked with dealer and they said didn't understand where it came from and said they would look into it. No reply for sometime then it rained here and the water poured in enough to actually fill the cup holders half full and soak the head liner. ... Read more

Was this review helpful? 1 0

  • Jun 13
  • Service Centers and Customer Services
  • Las Vegas, Nevada
  • 2013 Ford Explorer
  • 26
  • REVIEW RATING 3/5

Purchased a 2013 Ford Explorer eco boost with less than 33th miles barely used and now it's leaking oil and transmission might be an issue. Brought to friendly ford dealership on a Friday and haven't got any status call. I called Saturday and it hasn't even make it to inspections this leaves me with no vehicle to use and they won't know the status till Monday. Derek, service rep. should have... Read more

Was this review helpful? 0 0

  • Jun 09
  • Service Centers and Customer Services
  • Dayton, Ohio
  • 2013 Ford F-150
  • 30
  • REVIEW RATING 3/5

I had vibration under braking and I only have 13,000 miles on a 2013 F-150. The dealer told me all four rotors are out of round and need to be turned. The "bumper-to-Bumper" warranty doesn't say anywhere that rotors aren't covered by the warranty but the dealer said they weren't. I called Ford Corporate. They started out saying they were "startled" that I had rotor issues like this after only... Read more

Was this review helpful? 0 1

  • Jun 09
  • Service Centers and Customer Services
  • Winchester, California
  • Car Repair
  • 16
  • REVIEW RATING 3/5

I am very concerned about taking my vehicle to the ford service center at the Gosch ford in Hemet California ..i witnessed at least 6 people returning their vehicles after they had repairs done with the problem getting worse and a new problem popping up after being serviced by that Ford service center . i will seek legal action to find out if they hire certified mechanics....i know fr a fact it... Read more

Was this review helpful? 0 1

Had an experience with Ford?

Write a review
Did not find what you were looking for?
 
×
You are reading about Ford.
Filing a new complaint about
×