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2005 Ford Escape Right Rear Shock Tower Separated due to Corrosion
Daughter complained of noise and poor handling of her 2005 Ford Escape when she came home after driving on the freeway. Discovered that the right hand rear shock tower had rusted through completely. The rear shock is no longer attached to the body structure. There is...
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ransom
ransom

Yes, buy some new parts or hire someone to fix it.I mean, this is a 12 year old car in Michigan, not unexpected.

I took my car in to have it looked at. I had a smell of fuel in the oil. They took it in and checked out, with the results of doing an inspection on my car as well. Other then why it was brought in somehow they blew the lights in my car. My complaint isn't that, even...
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#1041266
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Ford is making their cars so cheap that they are damaged by birds. The bumper, grill, radiator fins, and radiator was damaged by a small bird. I think the car was built defectively. A bird should not cause this much damage. The front end of the car is built weird so a...
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Anonymous
Anonymous

Perhaps you should remember your high school physics. If a 5LB item is travelling at 60 MPH, how much damage is it going to do?? Are you perhaps thinking that birds don't weig...

Anonymous
Anonymous

How about not getting any help or satisfaction from the dealer in n.y. upstate, Monroe count. Had 5 sets of tires for a 2008 Ford sedan. The alignment has problems but...

1.8
I liked
  • Poor customer care
I didn't like
  • Quality of car
  • Took advantage of me
#1038984
Reply to reviews

Ford Truck Warranty Review

Ford
#1040581
3.2
Brought truck in for repairs 2yr old truck,heater not working parts labor not covered called it maintenance issue , didn't cover car rental 500 dollars shoved up my *** what the *** did is warranty for? Just like *** insurance companies next truck will be a Toyota. Not first *** job by them either bought 3 new vehicles in last 10 years thank you ford motor company
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Ford Customer Care Review

Ford
#1032789
Called Ford Customer Service to ask what type of Automatic Transmission the 6f15 Automatic was in the Ford Focus 1.0 Ltr! They didnt know! They said call a dealer! If a Company Headquaters Doesn't know theres trouble in River City! Heres the kicker several Dealers didnt know! I will not buy a Ford Product, till thdy get it together!
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2004 Ford Taurus Review

Ford
#1032109
1.0
2004 Ford Taurus torque convertor went out. It had 79000 miles on it. I have heard and read these cars are good for that.
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Michelin Tires Tires Review

Ford
#1002621
2.8
Buyer Beware I was just informed that when you buy a new car that the tires do not come with a warranty 60000 mile Michelin tires wore out at 27000 miles and they will be glad to change them out for only $1000. Love the car but REALLY
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Less than 30,000 miles ago, the local dealership flushed the transition on my vehicle, and replaced the fluid. In doing so, they neglected to reconnect a transmition line. Soon, as I was driving all of the transmition fluid drained from the vehicle. The vehicle started...
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#1033001
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I buy a 2016 F 150 King Ranch for $66,000 the dealer never told me there's a new option on the new F-150 Fords that the vehicle will not stay idling it will shut off automatically after 20 minutes I contacted the dealer the dealer told me that's just a new option an...
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#1031328
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I bought a F-150 and it did not have a manual in it....the dealer died and the dealership is now closed. I have contacted Ford a zillion times and not one person can help me in securing a manual except downloading one or buying one from their bookstore for $65. I've...
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1.9
I liked
  • Ford vehicle
I didn't like
  • Customer service unable to help
#1029674
Reply to reviews
I own a 2017 Escape that your company has agreed to buy back. The below letter from the Ford Customer Care Manager in charge of my case clearly explains how your buy back procedure works. I have no complaints about him as he did his job properly. My complaint is with...
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#1028571
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Ford can't fix its own cars. I have brought my car to ford twice for routine maintenance and got my car back different than what i asked for. I got my coolant flushed rear brakes and rear rotors done because they had rust on the edges. Bay State Ford 2 hours after they...
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Anonymous
Anonymous

Have a 2014 focus .car shudders and shakes .it's my mom's car the dealer told me get use to it will break in. Then it got worse. Went back to.the dealer told me nothing wrong...

1.8
#1026012
Reply to reviews
I purchased what I was told was extended warranties from Ford Motor Company as the expiration of the factory warranty on two separate vehicles approached, being told the warranty would be extended five more years or 60,000 miles. The brochure I received in the mail was...
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drk1189
drk1189

A trial was held in General District Court on March 20, 2017, and the court ruled against Ford and in my favor, awarding me the prorated $1300 Ford bilked from me. Ford had n...

drk1189
drk1189

I don't feel cheated, I was. Thanks for the epiphany. I was born at night, but not last night. I was a cop for 35 years and have a clue how to approach different situations...

2.0
I liked
  • Sucked
I didn't like
  • Runaround
#1021620
Reply to reviews
My escape is driving me crazy. It has been to the dealer for repairs now it has to go back again. Have you had trouble with the front ends. Dealer checked it out, ordered parts, did not call when they came in. I had to call them weeks later. They fixed that problem....
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2.8
I liked
  • Like ford products
#1021013
Reply to reviews