2011 Ford Escape Car Reviews

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The heater core failed on my 5 year old 2011 Escape. The symptoms were a sweet smell coming from the air vents in my car when the heat was on. This part should not be failing at only five years old. This is a very expensive repair(about $1200) since it takes a long time to remove and replace the entire dash to get at the heater core. The dealer's service manager referred me to Ford's Customer Relations Center to request reimbursement since...
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