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My escape is driving me crazy.It has been to the dealer for repairs now it has to go back again.

Have you had trouble with the front ends. Dealer checked it out, ordered parts, did not call when they came in. I had to call them weeks later. They fixed that problem.

Then they had to order more parts they were back ordered.. months passed and the parts have been sitting at the dealers. They never called me. I called them.

Have appointment for Thursday.

Should they call when parts come in.I did not use my car (MUCH) for I did not know if it was safe.

Review about: 2016 Ford Escape Car.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Like ford products.

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