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Less than 30,000 miles ago, the local dealership flushed the transition on my vehicle, and replaced the fluid. In doing so, they neglected to reconnect a transmition line. Soon, as I was driving all of the transmition fluid drained from the vehicle. The vehicle started...
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#1033001
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I buy a 2016 F 150 King Ranch for $66,000 the dealer never told me there's a new option on the new F-150 Fords that the vehicle will not stay idling it will shut off automatically after 20 minutes I contacted the dealer the dealer told me that's just a new option an...
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#1031328
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I bought a F-150 and it did not have a manual in it....the dealer died and the dealership is now closed. I have contacted Ford a zillion times and not one person can help me in securing a manual except downloading one or buying one from their bookstore for $65. I've...
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1.9
I liked
  • Ford vehicle
I didn't like
  • Customer service unable to help
#1029674
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2013 Ford Focus Car Review

Ford
#952113
Oct 28 1016 paid 514 .00 for canister in tank gas not even a month and more trouble with gas tank how anyone got a thousand dollars need more work on same thing I'm not Maded of money What is it
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2002 Ford F250 Car Review

Ford
#950347
Had 2002 ford-250 diesal 45 THOUSAND DOLLARS..broke had fixed...had stolen..THIS *** TRUCK CAN BE STOLEN WITH A FLAT HEAD SCREW DRIVER!!! Thank You!!!
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Ford Car Review

Ford
#945884
3.5
Details
This Ford Fusion isn't 1 years old yet and it has stopped on me in the middle of the night. Good thing I had road side service. I will not be buying another ford that's for sure.
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Customer service
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Ford Customer Care Review

Ford
#926530
We are discussed with FORD!!!!! We have had black smoke coming from our tail pipe for months. We have called several times to get to the bottom of this problem and no body will return our call!!! We are done buying FORD vehicles!!!
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I own a 2017 Escape that your company has agreed to buy back. The below letter from the Ford Customer Care Manager in charge of my case clearly explains how your buy back procedure works. I have no complaints about him as he did his job properly. My complaint is with...
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Anonymous
Ksmith

What happened to this?

#1028571
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Ford can't fix its own cars. I have brought my car to ford twice for routine maintenance and got my car back different than what i asked for. I got my coolant flushed rear brakes and rear rotors done because they had rust on the edges. Bay State Ford 2 hours after they...
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Anonymous
Chas

Have a 2012 Focus went through the same ordeal, after 9 months of "breaking in" took it back was told problem was normal for the car, took it back 6 months later told us it wa...

Anonymous
Anonymous

Have a 2014 focus .car shudders and shakes .it's my mom's car the dealer told me get use to it will break in. Then it got worse. Went back to.the dealer told me nothing wrong...

1.8
#1026012
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I purchased what I was told was extended warranties from Ford Motor Company as the expiration of the factory warranty on two separate vehicles approached, being told the warranty would be extended five more years or 60,000 miles. The brochure I received in the mail was...
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drk1189
drk1189

A trial was held in General District Court on March 20, 2017, and the court ruled against Ford and in my favor, awarding me the prorated $1300 Ford bilked from me. Ford had n...

drk1189
drk1189

I don't feel cheated, I was. Thanks for the epiphany. I was born at night, but not last night. I was a cop for 35 years and have a clue how to approach different situations...

2.0
I didn't like
  • Runaround
#1021620
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My escape is driving me crazy. It has been to the dealer for repairs now it has to go back again. Have you had trouble with the front ends. Dealer checked it out, ordered parts, did not call when they came in. I had to call them weeks later. They fixed that problem....
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2.8
I liked
  • Like ford products
#1021013
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I have had my Ford Fusion for 6 months. Over the last 2 months I have had issues with braking. The brakes fail for a split second just before coming to a complete stop to add to that it sometimes decides to surge and lurches forward just before it stops. It has been in...
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h.kitchener
h.kitchener

This happens when you buy a used car, which you apparently did. Since it appears Ford has no idea what is wrong with it and the car is becoming dangerous I would *** the bulle...

Anonymous
AJ

I'm having the same issues with our fleet cars. Maybe you can get on Ford's buy back program.

2.8
Plymouth, Indiana
I liked
  • Location
I didn't like
  • Car is now dangerous
#1014471
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Bought a 2015 Fusion in December 2014. For the first 15 months, the car was flawless, then I went out one morning and had no power. Had the car jump started and replaced the battery. Two months later-dead again. This time a part was replaced. Ran fine until November...
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#1013120
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I purchased BRAN NEW 2016 Ford Expedition Platinum. Within 8000 miles the vehicle shut down while on a 6 lane highway passing two 18 wheelers. God was watching over me and allowed me to coast to side of road (I was in the third passing lane). Pumped that gas like there...
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Anonymous
ksmith

Yes it called limp home mode. My car is a edge. Ford is not treating people right. I am just going to sue

Anonymous
Jim

I bought a new 2016 Ford Expedition EL Platinum in late 2015. The truck is loaded and I love it. However the new Sync 3 system computer failed, and I had to take it into my lo...

1.2
I liked
  • Expedition
I didn't like
  • Near death experience
  • Ford customer service
#1010390
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