2 comments

After 8 days and 752 Km on a brand new Ford Escape the rear subframe was coming loose.Dealer found out that out of the 4 main bolts holding the rear subframe which holds the axle, 2 wheels, and differential, 2 of the front bolts were missing and the rear 2 bolts were coming off.

Another words the whole rear assemble was about to be left somewhere on the road with my family. Dealer only replaced the bolts after 4 days and Ford said to bad. So much for Quality is job One.

It's is quite obvious that the dealers do not in anyway check their vehicles after factory delivery.Just a dusting of the interior and off it goes to the show room.

Monetary Loss: $38000.

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Anonymous
#234316

My 2010 ford escape with 19000 miles on it started leaking transmisson fluid.I took it to the dealer and they said it was a front seal.

However the seal they need is backordered and they have no idea when they will get the part.Is anyone else having this problem?

Anonymous
#229520

Rear Facia was not properly installed , had to go back to dealer to have fasteners added.

Every time I hit a bump of med size hear a thump from the back end,Plan to take it to dealer to see if I have a sub frame problem also.

PLastic rattles like rocks in a can,Tranny whines.Noisy vehicle can hear road noise and Tranny whine, Ford noise isolation sucks.

I think Ford does stand for Fix Or Repair Daily.

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