Brought my truck in to the dealership Jan. 01,2016 due to death wobble(shake).
This is the second time the truck has this death shake in the last 2 yrs. When traveling 65-75 mph and hit a small or large bump in the hwy the truck begins to shake horribly, I have to drop my speed to 40 mph to get the truck back. The dealership has numerous parts to replace on the front end including the steering gear.
The dealership said the steering gear is on national back order, it has been 2 mths since the part was ordered. I finally contacted Ford they state the part is on back order and the dealership is doing everything they can to get the part that either the part had to be built or the supplier is out.
This person wrote the review because of order processing issue at Ford. Reviewer claimed that he or she wants Ford to read this review and look into the issue (if any).
The most disappointing in user's experience was very slow purchase process. Author liked the most i liked the truck very much until ford couldnt fix it. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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