Not resolved
Customer service

Ford continues to sell the natural gas vehicles in the Chicago market but they have no support to repair! I dug deep and purchased 2) E350 vans as CNG in 2013 and have had nothing but issues. As work trucks, they are 100% unreliable. I attempt to schedule a warranty repair with the one and only ford dealer in Chicago and they have decided that they are NOT going to service them anymore. So, I call Ford motorist assist to let them figure it out and guess what - they will tow the vehicle 487 miles to Kansas City to a dealer there for the warranty work - they it is my responsibility to pick it up - REALLY.

FORD - STOP SELLING CNG VEHICLES!! Sad - was just at a "green" conference in Schaumburg, IL October 25th and Ford was there pushing their vehicles.

20+ years of being a dedicated Ford buyer of 12+ work trucks - GMC has a new customer!

Product or Service Mentioned: Ford Warranty.

Reason of review: Damaged or defective.

Monetary Loss: $85000.

Preferred solution: Let the company propose a solution.

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