I need their corporate email address as I need to email them about the crappy service and I need a paper trail. Truck been in garage three times in past 2.5 months for the same issue.
Service manager does not return calls and acts like a bully and will not let us describe our issues. They lie about having loaner cars and offer crappy service teams. Need to contact corporate before I reach out to the BBB and Attorney General. I think the 2015 I was sold is a lemon.
So if anyone in this community can please provide the email address so that I can send an email I would appreciate this. The dealer in Cary, NC has too many customers which makes me think that the Ford products are going downhill in quaility and safety.
I highly suggest that people avoid any Crossroads Ford in the Raleigh/Durham area. You will be misled and bullied
Product or Service Mentioned: 2015 Ford F-150 Pickup Truck.
Reason of review: Bad quality.
Preferred solution: different vehicle for safety reasons.
I didn't like: Service manager.