Product: Ford Customer Care Clear all filters (0 of 24 reviews match)
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Dear Ford Please work with all corporations to stop driving cars, driving boats, flying planes by individuals person. The human body is made to walk and we are losing the the ability of human life to see and to walk by the cars and planes, trains and boats. The human...
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Anonymous
Anonymous

Why

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Ford Customer Care
#1426532
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I bought a 2015 ford f150 truck. The dealership never told me that the 2.7 eco. Boost engine has a defect that theres no gasket on the oil pan, just rtv sealent. Well the oil pan is leeking, thanks alot for telling me, my truck only has 19 thousand miles on it and they...
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Anonymous
Tom

Oh, and its only got 12,046 miles, waiting now for it

Anonymous
Tom

Just had the same thing happen to my 2016 Edge sport with the 2.7 ecoboost. No rental cause dealer scammed me and i bought a outsourced warranty and not Ford esp which I was p...

2.2
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Ford Customer Care
#1376141
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I actually had an honest review on the customer satisfaction survey. Sales associates were awesome, but the cleanliness of the brand new $40,000 car was not satisfactory at all, so I put in the survey my opinion . The car smelled musty and the window was cleaned with...
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3.7
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Ford Customer Care
#1355994
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Had to call Ford Motor Co. Customer Service Rep. who called me back after calling a Ford dealer in my area and advised that I call that dealer. They had parts and did the work. Here we go again. Have always been a Ford user, and was looking forward to the new Ford...
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Anonymous
Anonymous

You say they do not have the parts yet you got it fixed at the dealer your pretty dumb

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Ford Customer Care
#1175470
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I 1976 - ordered a new Ford Van thru the BX for pick up by me, wife and 2 kids after our military leave at home in Chicago area upon our return from the PI in 1977. BX wrote up the order and took my $500 down payment with instructions to go to a local dealer to pick up...
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Anonymous
Anonymous

Sounds like something the experts at Ford Motor Company would do. Thanks for your service.

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Ford Customer Care
#1054591
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Ford Customer Care Review

Called Ford Customer Service to ask what type of Automatic Transmission the 6f15 Automatic was in the Ford Focus 1.0 Ltr! They didnt know! They said call a dealer! If a Company Headquaters Doesn't know theres trouble in River City! Heres the kicker several Dealers didnt know! I will not buy a Ford Product, till thdy get it together!
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Ford Customer Care
#1032789
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I have contacted Ford a zillion times and not one person can help me in securing a manual except downloading one or buying one from their bookstore for $65. I've always owned Fords and only put 75,000 miles on them before trade and you know I always get shafted on a...
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1.9
Product
Ford Customer Care
I liked
  • Ford vehicle
I didn't like
  • Customer service unable to help
#1029674
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The below letter from the Ford Customer Care Manager in charge of my case clearly explains how your buy back procedure works. I have no complaints about him as he did his job properly. My complaint is with your company's failure to follow it's own protocol with...
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Anonymous
Ksmith

What happened to this?

Product
Ford Customer Care
#1028571
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We have been Ford owners since we moved back to Lebanon in 1995. We owned a Ford Contour and a Ford expedition and were completely satisfied with them until they were sold in the 2005 and 2008. We bought in 2014 a Ford Focus with a full service and maintenance...
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2.3
Product
Ford Customer Care
#986437
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I took it back to Smithtown Ford and asked them to look at it and tell me if it was safe to drive, told me they were to busy and i could leave it. I wanted to know if it was safe, not repaired. After a few hours of sitting and waiting, I called Huntington Ford, and...
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Ford Customer Care
#972344
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