Product: Ford Customer Care Clear all filters (0 of 21 reviews match)
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We purchased a 2015 Ford Edge on February 26 of 2016. After two days we had a burning smell coming out of the rear passenger side of the vehicle, took it to Grand Ledge Ford and they put a "new exhaust system" on the vehicle. On day three we started seeing white...
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Anonymous
MZ

We have had the same experience. Lemon Car after 2 years, customer care says they cant fix it and wont do anything about it. NEVER BUY FORD AGAIN

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Ford Customer Care
#884049
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My dispute is with Ford Customer Relations in regards to poor warranty service. I had a 3 yrs 36,000 mile agreement, and I took my 2011 Ford Fiesta to Weikert Ford Service department in Lake Wales, Fl first, in 9/2014, 4/2015 for the same issue. Then in Feb 2016 the...
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Anonymous
Garry

Help me fill out this petition to send a message to Ford Motor Co. they need to have better customer service.Holding Ford Motor Co. Accountable for their Defective Automobiles...

1.2
Product
Ford Customer Care
I liked
  • Truck until a lack of customer service
I didn't like
  • Lack of understanding and responce to my needs
  • Way i was treated by the service manager
  • Only willing to do the minimum
#803189
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I do not believe what is happening with ford now. I am a customer more than 16 years I lease from them every 2 years. Since I bought my 2013 escape ford recall it twice. 2 weeks ago I took the car for a recall. This morning on my way to work the car was smoking and...
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Ford Customer Care
#726417
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I purchased a brand new Ford F150 lariat fully equipped. It has a noise issue in the drive train since brand new and the dealer is unable to diagnose the problem. I took delivery of the $51,150 vehicle on April 23,2014. By July it was determined that the dealer can not...
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2.0
Product
Ford Customer Care
I liked
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
I didn't like
  • More than 4 months and still not fixed
  • Its taken more than 4 months and my truck still doesnt work
#689820
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For the past few weeks I've been trying to buy a Ford Fusion 2014 from Niva, Ford Sole Dealer in Iraq, but I didn't because of their poor customer service. I've visited their showroom several times and requested to see sunset metallic, but they never showed me the car...
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Sulaymaniyah,Al Anbar
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Ford Customer Care
#555593
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http://www.change.org/petitions/ford-motor-company-stand-by-their-products-and-pay-back-their-customers-2# Sign this petition on Change.org and force Ford to hear its unhappy customers who get the short end of the stick! Share with ofthers who have had an awful...
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Ford Customer Care
#373541
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November 2010 I was warming up my 2011 Escape, which was backed into the driveway beside the house. I had the defrost turned on, including the "heated mirrors". The outside temperature at the time was between -36 to -40. As I was sitting there, in the vehicle I heard a...
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Ford Customer Care
#326871
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Ford Motor Credit Company

I bought a POS 2003 Mazda MPV Van that has had more issues then I care to comment on. Mazda in my opinion is the worst product you can buy, and Ford motor will not back it when you break out the laundry list of problems it has I pay the last every month or sometimes not at all for months to remind them of the responsibility one should have for the product we sell to customers. I have paid almost 30 k for a van that wasnt worth 16 when i bought it. I will never buy a ford again NEVER BUY a MPV
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Ford Customer Care
#283330
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We have a 2001 Ford Sport Track pickup. We just tried to rent a small trailer from U-Haul and we were told we were not allowed to. Due to a signed agreement between Ford and U-Haul. I was never told when I bought the truck that the truck could not haul a trailer, even...
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Ford Customer Care
#179387
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i baught a 600 dollar set of tires and now 370 days later ive had 2 bad tires to replace and they basically told me screw off.wanted to give me 40$ off this tire when now im scared to drive grandbabies cuz i dont know if other 2 tires are gonna go anytime.what ever...
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Ford Customer Care
#179007
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