Where do they get these engineers from? They should have to drive/work on the vehicles they design.
Have a 2012 Focus. Have had transmission issues since I bought it. I was first told by service that I needed to learn how to drive it. Explained that consumer reports and articles on the internet indicated there was a problem with it.
Was looked at by the service manager at Port Richey Ford like I was an ***. He just smiled. Then I got the recall letter. Supposedly they did an update and it is "fixed" Well, now whenever I am on any unlevel surface and take my foot off the brake or park in my driveway and put it in park, there is a backward lunge.
I asked today, who do I send the ticket to when the car rolls backward and hits the car behind me?
Apparently, the transmission was engineered after a MANUAL tansmission system. Gee, that's a great idea for an automatic transmission!!
Product or Service Mentioned: Ford Car.
Monetary Loss: $23000.