Ford would not stand behind their warranty on an F-450 Super Duty Fleet truck with less than 55,000km on it because we could not provide one service record out of the 8 we submitted.
Further, prior to the engine blowing up there was absolutely no warning lights on dash to say there was any kind of problem. Given this truck has 32 sensors that can (or should) indicate something is wrong.
Their answer to that was "oh not necessarily". What the ***!
We were left on the hook for the replacement cost of the engine and new turbos, which was a total of
In our company we have 20 Fleet trucks of different makes and models...we will NEVER spend another dime at Ford.
Product or Service Mentioned: Ford Truck.