Back in February 2012 I purchased a 2012 Mustang GT Premium. I drove it for two-three months. I put 12,xxx miles on it in that time. It broke memorial day weekend. I was trying to do a burnout. Yes, i said a burnout. Which in turn broke everything in the rear end except the axles, twisted the *** two piece drive shaft and split it in the middle, and tweaked the control and trailling arms. I then got it towed to Alphorn Ford in Monroe Wi, where they proceeded to "look over" my car. They told me I was racing my car so my warranty would be voided. What gets me tho is, why does Ford produce a 412hp car if the owner can't have some fun with it?!?!
I was told that someone buying any line of the mustangs should pretty much granny them because they are not made to race. And like they were told multiple times. If I didnt want a fast car, I would have bought a *** escort.
We went through multiple phone calls and letters with dealerships and corporate, only to be ran around in circles by peons and *** bosses. There was only ONE dealership that was willing to help me out, located in Evansville Wi. I was to pay $200 out of pocket, while they paid the $3100 difference to fix my pos car. They were the ones that actually showed me what happened and explained everything to me.
They started working on it, and 10 minutes after, FoMoCo calls them up and tells them they have to stop immediately and I have to pay cash to fix it.
Whether I was racing my car or anything for thay matter, Ford does give me a warranty with the car when I purchase it. They should follow thru for once and fix it!
I am, or rather was a Ford fan. I, just like my family have had multiple fords and have loved them. Now that this happened I will never buy a Ford again. As a matter of fact, if it isnt fixed, come next summer I will be parking my pos next to the road with a huge sign next to it that reads "THIS CAR IS A PIECE OF ***. STOP AND ASK ME WHY!"
Product or Service Mentioned: Ford Car.