Not resolved

I crashed my fusion and promptly filed a claim with my insurance company and brought it to an approved body shop. Almost 4 weeks later (Allstate originally stated it would only be a 4 day repair) Ford refuses to ship two parts to repair my car.

I have to report to active duty in a few weeks and one of the district managers, Mark even told me I should find an alternate method to report to my active duty because he wasn't shipping the parts out. I had to call Ford again and the call supervisor told me they couldn't do anything because its all up to Mark when he wants to ship my repair parts out (which are going to a certified Ford dealership).

Product or Service Mentioned: Ford Repair.

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