Update by user Jul 18, 2011
Working with the BBB to correct the problem. Went to John Lance Ford 7/15 and met with Ford Service Engineer, 7/16 as requested by BBB went to get copies of all the work orders and found out only one was ever made out. Told Ford that I disconnected the phone and the usb is still being blocked from being used.Have to over ride by voice command or shutting off for 15 minutes.
Original review posted by user Jun 17, 2011
I have a 2010 Mustang it runs great but the sync system isn't worth a ***. It hangs up occasionally when I start the car.
It will not let me play the usb recordings. You have to shut off the car and wait 15 minutes before it will work right.I have taken it to the dealer on numerous occasions and they can't find anything wrong.
They blame my phone when I have had two of them and two providers and it does the same thing. The Ford Sync people give me the run around and will not replace the system.I feel sorry for the next poor guy that buys it.