Ford Will Not Honor Corrosion Warranty
I just got off the phone with FMC, this was my 4th call with the company. I reported the issue of rust to my local dealership who took pictures and submitted them to FMC and ask me to contact FMC Customer Relations to open a case. I have also followed up with a detailed letter of my frustration and disappointment in a company I was so proud of for not taking the government bailout during the 2008 economic crisis. So proud, that my husband and I purchased stock in FMC.
My 2010 Ford F150 FX4 has two rust spots on the cab area. Both of the spots are not "perforated" as FMC requires in order for the company to honor their 5yr corrosion warranty. They don't seem to care that within the next 2.5 years there will be perforation and it will require much more work to correct the issue, since the dealership has already pointed out the waterspot on the interior cab caused from the rust.
Ford continues to stand on their "perforation" disclaimer, assuming they will get lucky and not have to take care of another rust issue with one of their vehicles.
I am frustrated to the point that I am considering never purchasing another Ford vehicle and discouraging anyone I know from purchasing a Ford, for this very reason. I live in Texas, which is "Truck Country". With all the social media outlets, it will not be hard for me to get the word out. I appreciate pissedconsumer.com for offering me the chance to communicate my discontent with Ford Motor Company.
Monetary Loss: $1000.