11/13/2017 My Vehicle lost full power steering almost causing a multiple car accident. This is a problem with ford most model lines are experiencing this issue including Lincoln.
They have been issued a recall and they keep adding vehicles except my vehicle. I don't know how this hasn't caused reported deaths yet. I reached out to ford and they said the dealer has to see if they can help me out. Which I dont understand why since they don't build the vehicles.
I will never buy a Ford/ Lincoln anymore. I'm going to seek legal advice from a lawyer. I don't understand how this safety concern is not being addressed by Ford. I currently have my vehicle at dealership over 3 weeks afraid to pick it up.
Dealership said they maybe able to help me out beginning of year meaning I would be out of a vehicle for over 2 months.
Altough this is a certified vehicle with warranty they will not cover the repair. Ford warranties are a scam.
Product or Service Mentioned: 2014 Ford Transit Connect Car.
Reason of review: Poor customer service.
Monetary Loss: $1800.
Preferred solution: Let the company propose a solution.
I liked: Vehicle before this expensive problem.
I didn't like: Customer service after have this know problem.