Malfunction of safety devices in brand new Ford Focus
On 10-31-13 my 22 year old son was involved in a serious high speed read end accident.He was sitting at a red light when hit by a Toyota SUV going between 45-50 MPH.
My son's airbag did not go off (maybe they are not designed to go off when hit in the rear?)
but even worse he hit the steering wheel and cut his forehead open. He ended up in the hospital where he required 21 sutures to close his laceration. We have hired a law firm as the woman that hit him was sick and should not have been driving. Heres the kicker- We were advised that a lawsuit against Ford would be very expensive and could drag on 5-6 years.
My son did not obtain life threatening injuries so it is not an option to file suit against Ford.
I contacted Ford yesterday to report the incident and I spoke with Julie who was very nice and took all the accident information from me and advised that she would be forwarding the information to the legal department. I was advised that I should be hearing from them in about two weeks via mail. I discussed the fact that my son purchased his very first new car and just recently moved into his first apartment and now he is missing work and is very concerned that he is not going back to work for at least two weeks. He was seen yesterday my a Dr and was informed that he has a serious neck and back injury.
How does this happen with a brand new car? My son could have been killed in this new car. My son did everything right, had a seat belt on and he still was seriously hurt. He paid around $20,000 for this car 11 months ago, has made 11 payments at just over $4000, put $1500 down and owes $17,400.
The insurance company is going to pay off just about $14,500 so he is $3000 negative on a car that could have got him killed.
Lets see what Ford Motor Company is going to do to make this unfortunate situation better.Will keep posting updates.