took 2003 cobra svt into dealership .complaint of noise from back, found to be rear bearing. paid $100.00 deductible.
tech found worn rotor from same side bearing was on. bearing caused rotor(wheel swaying because of rotor0 to wear on one side. dealership said they would not replace rotor just same side wheel bearing. neglect of warranty contract.
will contact bbb with complaint.service manager was VERY RUDE. would recommend disciplinary action against service manager and make ford pay for new rotor. also found that someone drove car ten miles.
abuse of customer vehicle.university ford north. durham nc
Product or Service Mentioned: Ford Warranty.