Not resolved

Ordered a new 2010 Ford Mustang 08/03/2009. The latest (of four or five)"updated" delivery dates, this one from the main Ford customer service phone line was "released from the factory with a delivery date at the dealership of 10/01/09".

It's now nine weeks since I ordered the car and it still hasn't arrived and no one in customer service or the dealership can tell me where it is or if nine weeks is normal. I'll bet Henry Ford did better with his Model "T".

You would think in this day and age of "tracking numbers" Ford would be able to tell you where something as large and expensive as a new car was located in the delivery process.

Company wrote 0 private or public responses to the review from Oct 04, 2009.
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