Not resolved

Went into Apple Valley Ford for an Oil change one hour later engine ceased. Had car towed back to Ford and a day later they say the Head Gaskets are blown and the rocker arms will not move.

They said they rechecked the oil and oil pressure and all was good and it would be $2900 for a new engine, and sometime engines just do this and cars break down "ma'am". Told them I would have it towed to another mechanic for another opinion. They found metal shards floating in the very clean oil. Appears they added oil after they had the car back in their possession for an entire day before returning my call.

The oil was so clean it had not passed through the engine and the engine was void of any oil.

Ford will not own up to their mistake and I am out an engine for their error. I will continue to fight!

Product or Service Mentioned: Ford Car.

Company wrote 0 private or public responses to the review from Mar 22, 2011.
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