One ofthe worse decisions we have made was buying a 2015 Ford Escape. Steering gear failed, very scary event
Doubts about the 2015 Ford Escape we bought last November kept my wife from taking it on a recent road trip.I was at home and I drove it and fortunately was close to home when the steering failed. It has happened twice to me.
I managed to get it to the Ford Dealer where I had purchased it and they found they had to replace the power steering.
Had my wife taken it on the trip it could have locked up created a very serious accident on the San Diego freeway. We don't trust this car and are afraid to drive it.
Product or Service Mentioned: Ford Car.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
I liked: Profesional sales representative.
I didn't like: Lack of understanding and responce to my needs.