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still not a resolution 1 year no replace vehicle, still walking just plain screwed,the service department at prestige ford is just as bad as park cities, they are both owned by randell reed,i am quite sure this is not the way he runs his bussiness,looks as they his service department has issues,i hope the bbb, gets me a resolution soon or i guess i will have to take other measures.ithought that this morning when i spoke with bj hawkins that there would be a resolution,they fire damaged vehicle 2 some one else thats awful,

Monetary Loss: $23000.

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The used car dept is also very bad, they make a lot of promises but didn't follow thru and did not get the job done. They will find ways to charge you extra money above the selling price. Will never do business with them again.

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