I purchased a lincoln aviator new. I had a failed starter 2 weeks after warranty expired.
They said this was highly unusual. It cost me apprx. $450. Heritage Ford in Loveland, CO was to call me in 2 days.
I called the service manager and he was to check into it and would call me back. No call, and that was 3 months ago. I didn't figure he would call as I asked if he had my phone number and he said "no". He never did!
I definately would not recommend that they retain a dealership. I'd like to be reimbersed. Honda would NEVER do this!
No more fords. What poor service!
Product or Service Mentioned: Ford Repair.