Ford

Hello, I'm not sure if Ford Motor Company remembers me from my death wobble issues with #1FT8W3BM8TED53032 my F450 a couple of years back. But I moved on to a new truck and have a warranty issue with VIN# 1FT8W3BM8TED53032 **** Ford F350 Platinum that I paid more than $100,000 for.

I noticed a cut in the leather steering wheel once off the dealership's lot. I followed dealership guidance of pictures back on 2/10/2026 and again 3/12/2026 to have the steering wheel replaced; however, today, the dealership, Imperial Ford of Mendon, MA, informed me that Ford Motor Company has decided they won't approve the replacement.

The cut was there at delivery and made by someone during prep. Can you provide me guidance before I contact the local Attorney General's Office to file a complaint?

My husband and I went to get a used cars from MCLARTY DANIEL FORD 2609 S Walton Blvd in Bentonville AR. {{Redacted}} was the sales person.

So when I decided to return the car they wouldn't take it back. She said I had to pay taxes on the car. *** I said. So we decided to keep the suv because we got tired of trying to fix a used cars.

So I come back to Rogers Arkansas. Looking over the financing with my daughter and came unglued over the situation. The financing supposed to be 12% and no it wasn't. We put 14,000 down right.

Should of dropped by 13,000 but no it was up to the price of the suv we paid for. So I wrote ford motor company and complaint. No answer of course. So then I contacted the ftc,fbi, and {{Redacted}}.

Guess who responded first? {{Redacted}} personally. I hope it's him. So I contacted all the major newspapers in texas because texas very big state with ford trucks.

Then I contacted everyone and everybody I could on this. It's not just fird motor credit company it's all the major vehicle companies all over the world. I was really really mad. So now I will take ford to court and win over this.

I have a family member that's the family lawyer. This way they won't be able to do it again and also it will create a domino effect. All these years no one stood against them.

When it involves ripping off American people I decided to step in and mess them up just like they did all over America and all over the world! Thanks for letting me post this because people need to know the truth about all vehicle companies

I went into Parkway Ford in Winston-Salem, NC, while my truck (2022 Ford F-150 Lightning Lariat, 1FTVW1EL2NWG15862) was still covered under warranty, to get some warranty work done and ask about why I haven't received any software updates for quite some time at that point. The service tech told me that my truck was updated to the most current software patch available.

I searched on the internet to see that 2022 F-150 Lightnings were actually getting software updates to bring the system up to the Bluecruise 1.4. I called yesterday, March 12, 2026 to the software department to find out that my truck indeed had the software patch to update my Blue Cruise to the latest patch and that my truck has not been talking to anything for 181 days. I also spoke with a service tech at Greensboro, NC on the phone, and he did a deep dive into the system and found that I have modules that needed to be updated. I was told that the price would be anywhere from $250-$400 depending on how long they would have to keep it on their machines to update it.

I sat back thinking for a while that it isn't fair that I have been paying $50 a month for an underperforming system when I tried to address my issue with a Ford shop and was brushed off. The same dealership claimed that they had fixed my deployable front wind deflector by putting it on their systems eventhough you look at it and it is crooked. I am a 100% disabled veteran who works for the NC state trying to give back to the community, working at an HBCU and don't have the ability to waste needed money on things that should have been properly addressed.

I feel as though I was not heard and just told anything to get me out the shop and now I will be stuck with a bill. How can we make this right?

I just purchased a 2024 Ford Maverick, and the check engine light came on. I’m being told the issue isn't covered by warranty.

2024 Maverick VIN: 3FTTW8B93RRA93101. I took it in, and they told me the fuel evaporative canister is dented and that they can't honor the warranty because I must have hit something that caused this. If this is so easy to dent, why wouldn't it have a better protective covering? I have had this vehicle for only a month and a half now and have put on 1,200 miles, only going back and forth from work.

I have not hit anything. I believe this should be covered by the warranty.

My vehicle had warranty recall work done on my high-voltage battery by Bennett Dunlop Ford in July of 2025. In Jan 2026, I started getting a warning light indicating a problem with my high-voltage battery connector.

I took it to the closest dealer (Ocean Park Ford in Surrey, BC). The issue is a broken high-voltage connector and improper connector installation. Ocean Park Ford claims this isn't a warranty issue they can cover, and that I have to go to Bennett Dunlop Ford in Regina to get them to cover this. Bennett Dunlop Ford denied the claim.

Ford Canada's complaints department (oddly named Customer Advocates) informed me they couldn't do anything; I had to deal with the dealership. I asked to speak to a supervisor at the Ford Canada call center to learn about the next steps in their complaint process, and I was initially heavily discouraged from doing this, and then they promised me a call back within 2 hours when I insisted that asking me to mediate between two dealerships wasn't a satisfactory or appropriate response. It has been 3 weeks now...no call back. In the systems world, this is referred to as structural incompetence.

A legal arrangement (in this case dealership agreements) or a policy that makes a company incapable of or unlikely to respond to an issue. As a customer, I should not have to either work around, mediate, or negotiate settlements between dealers or be stuck with the $2,300 bill.

Purchased 2023 Brand new Ford F350, close to 100k. With 1500 miles while traveling towing our camper, the transmission blew.

Ford Roadside assistance could not help us.

(Feb 2024)

We were stranded on a 6 lane highway, on the side of a mountain in West Virginia. 911 to our rescue. Hours of being stranded. Mid State Ford of Summersville, ordered and installed a new transmission.

We didnt have a vehicle for many weeks. Maybe even a couple months. Okay. Fast forward to Feb 10th, 2026.

Again on vacation, towing camper in the F350, in the mountains of West Virginia, we break down again. Again, Ford Road side Assistance cant help us. 911 ... towed us to...

Mid State Ford dealership in Summersville.

Cant make this stuff up!!! They called us yesterday. The engine is blown. We have 14,000 miles on that truck.

Needless to say, we dont want this truck. My husband owned an RV dealership and has towed for 45 years. We understand things happen. But this is not acceptable.

Two vacations, not ruined, but very stressful, also caused us to miss events we had tickets for, lose money on reservations because we werent within the time frame to cancel.

We wish to stay out of lawsuits and such. We would appreciate your thoughts on this defective product. Ideas about making this situation fair to us.

Yes.

Our warranty covers the engine, but our warranty is up Jan 2027. We do not want this vehicle.

Sincerely,

Boyer RV Center

Gail & Scott Boyer

I am a veteran and I have a VA ID, DD 214, and a login.gov VA acct. I want to buy a set of 4 new tires (1500) and receive the immediate discount due to my veteran status.

The program requires that I create another credential acct via ID.me, but I already have a credential account and I cannot use the same email and phone number. When I signed up as a veteran, I was told to make a login.gov acct as it is the official US govt login. ID.me is a third party independent program for people who do not have complete information, according the VA website. That was most certainly not me.

Can someone at Ford help verify my veteran status through the means that I have so I can please get the $80 off. It's not a deep discount, but every dollar helps.

Here is what the VA says about both login options (when I first created my account, ID.me was not even an option)

Heres what to know:

Login.gov is our governments one account provider. The U.S. government creates and maintains your account.

Read Login.govts privacy policy on their website

ID.me is a non-government account provider that contracts with government and non-government organizations. ID.me creates and maintains your account. Read ID.mes privacy policy on their website

Both accounts meet the latest federal security standards. And both accounts offer you access to manage your VA benefits and careand other government benefitsonline.

If any of these descriptions are true for you, youll need to choose ID.me:

You live outside the U.S.

You dont have a Social Security number

You dont have a current drivers license or other state-issued ID

Your phone is on a plan thats not in your name and you want to verify your identity online

You have a non-drivers-license state ID from Alaska, Delaware, Nevada, or Wisconsin

Note: If the address listed on your ID is a PO Box, we recommend choosing ID.me.Here is what the VA says about both login options (when I first created my account, ID.me was not even an option)

Heres what to know:

Login.gov is our governments one account provider.

The U.S. government creates and maintains your account. Read Login.govs privacy policy on their website

ID.me is a non-government account provider that contracts with government and non-government organizations. ID.me creates and maintains your account.

Read ID.mes privacy policy on their website

Both accounts meet the latest federal security standards. And both accounts offer you access to manage your VA benefits and careand other government benefitsonline.

If any of these descriptions are true for you, youll need to choose ID.me:

You live outside the U.S.

You dont have a Social Security number

You dont have a current drivers license or other state-issued ID

Your phone is on a plan thats not in your name and you want to verify your identity online

You have a non-drivers-license state ID from Alaska, Delaware, Nevada, or Wisconsin

Note: If the address listed on your ID is a PO Box, we recommend choosing ID.me.

I bought a 2024 Hybrid Ford Maverick 10 months ago. I tried starting it 3 days ago and there was nothing, no lights, nothing.

I had to jump start it. I drove it to charge the battery. The energy coach showed 100% charge to the battery, however when I tried starting the truck again it still did not start. I took it to the dealer, and they said it needed a software update.

I received no notice on my app or in the vehicle, It just stop charging the battery. Please do not buy this vehicle. You will be very disappointed. I owned a 1995 Ford F150 for 20 years.

I am so disappointed with Ford for putting out such an unreliable vehicle. I will trade it in and look at some chevys.

So this parade of insanity started on September 21, 2025. I was driving my girlfriend's 2019 Ford Ecosport when the engine started to fail.

I waited for a tow to the dealership. I got a letter in the mail about an oil belt tensioner failure. This was a recall on this vehicle last year in the fall of 2024. I got another recall notice about yet another recall that had to do with the oil belt tensioner.

I called the local Ford dealership, and he said he had to run a diagnostic. Once the diagnostic was performed, the service manager was not sure. I was then told that it was the purge valve, and they would allow me to purchase the part from an auto parts store. I had the same part purchased twice, but it was not the part they needed.

I also was told that the purge valve would fix the issue, and I got a call the next day, and he said it was not the issue. He told me it would have to do with the recall notice and that it would be under warranty. I then got a call back saying it was a compressed wire behind the battery. $575.00 later, and the vehicle is still having issues.

I want a full refund, as the purge valve was not the issue the vehicle was having.

I had to have the vehicle towed twice, and the service technician had no idea what was wrong with the vehicle, and I have used all of my tows. This repair was done in Genoa Ohio Bauman Ford.

My headlight stopped working, so I went to the auto parts store to get a lightbulb for the headlight, I'm thinking $20. Maybe thirty dollars at most.

No, the Headlight is LED and cannot be swapped out like a light bulb. The whole headlight assembly needs to be replaced. The auto parts store said they couldn't get the part, so I went online to search for the part, there were too many part choices, and it was eBay which I was hesitant to order fearing it could be the wrong part. I went to the Ford dealership where I purchased the car and ordered the headlamp assembly at a price of $1602.00 (One thousand six hundred two dollars.!!!) This is some BS!

Headlights should be easy and inexpensive for car owners to replace. I've owned Fords for many years, I'm going to buy a different auto brand on my next purchase just to show my disdain for this outrageous price gouging practice.