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I was told by the dealer that the 2018 F-350 would easily tow 14,000 lbs, so I purchased one to pull my 10,000 lb chipper. Two days later I discovered that it could not even maintain the minimum speed limit when towing my 7,500lb Bob Cat on the Mass pike, it had a hard...
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Company wrote 0 private or public responses to the review from Nov 30.
1.7
#1411886
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I had a recall on the drive shaft and the body control module for my ford transit van covered under the warranty. At the time, the dealer couldn't provide me a loaner van until they fix the issues so I contacted corporate office on 10/19/2018 on 7:34 pm and asked them...
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Company wrote 0 private or public responses to the review from Nov 27.
1.0
I didn't like
  • Did not honor cpo agreement
#1409423
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November 21, 2018 To whom it may concern. Received a second IMPORTANT RECALL NOTICE on my 2011 Ford F150 and contacted AUTO NATION I White Bear Lake the Dealership where I purchased my truck from about this notice. The first time I received this notice I was told by...
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Company wrote 0 private or public responses to the review from Nov 21.
1.0
White Bear Lake,Minnesota
#1405326
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Kept my First Responder $500.00 cash without my permission I bought one F150 & Escape New and they kept my First Responder $500.00 I was in Military & Fire Fighter they kept in someone in Roling Ford put in there pocket. Buyer Beware I bought F150 recieved $1000.00...
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Company wrote 0 public responses to the review from Nov 18.
#1403274
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Ford Fusion Energi charging system

I have a 2014 Ford Fusion Energi plug in hybrid. Since 2014 I have been getting a 25 mile charge when I charge my cars main battery. A full charge now gets me 14 miles. My Ford dealer gave me two answers as the problem. 1. I never got a 25 mile charge and I must be mistaken. 2. My car can only get between 0 miles and 16 miles on a full charge. I asked about a new battery and was told they don's know if that could be done. Do you have any guidelines on what I can do to get my car repaired?
Company wrote 0 private or public responses to the review from Nov 17.
#1404192
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Ford - Terrible quality on $50k Explorer

Bought in 2018. At 6500 mi. , engine blew up, along with cam sensors. Were 1500 miles from home, Ford wouldn't pay for rental car. Later, driving on highway, front window parts start blowing off, battery defunct at 2 years, now seat heater no longer works. What a piece of junk. Ford Corporate refuses to even listen. DO NOT buy Ford. Zero quality. Less than zero customer service
Company wrote 0 public responses to the review from Nov 13.
Product
#1399668
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Getting ready to take my 2014 ford focus to the dealership because the engine light came on and I took it to auto zone to get the free engine light check and the only code that came up was P144A EVAP Emission system purge vapor line restricted/blocked. I called up to...
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Company wrote 0 public responses to the review from Oct 15.
#1382047
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I own a 2015 F250 and the tranny line broke at 9100 miles. The warranty expired and so I used my AAA service to tow it for repair. A month later, the transmission wouldn't shift higher than third gear. I called Ford helpline and was told to bring it to nearest Ford...
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Company wrote 0 private or public responses to the review from Oct 15.
1.0
I didn't like
  • Them voided my warranty by listening to the dealership
#1381810
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I BOUGHT MY 2007 FORD EDGE 5 MONTHS AGO AND NOW IT'S SITTING AT THE MACHAN SHOP HAVING TO GET THE TRANSMISSION REBUILT. I HAVE NEVER READ SOOO MANY COMPLAINTS EVER IN MY LIFE SINCE I HAVE BEEN LOOKING ABOUT THE TRANSMISSION ISSUES WITH THIS VECHILE. FORD SHOULD BE...
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Company wrote 0 private or public responses to the review from Oct 11.
1.0
#1379106
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Contact Ford

Mailing Address:
Ford Motor CompanyCustomer Relationship Cen
P.O. Box 6248 P.O. Box 2000 Oakville, Ontario L6J5E4
Dearborn, MI 48126
USA
Phone:
(800) 392-3673
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I bought a 2015 ford f150 truck. The dealership never told me that the 2.7 eco. Boost engine has a defect that theres no gasket on the oil pan, just rtv sealent. Well the oil pan is leeking, thanks alot for telling me, my truck only has 19 thousand miles on it and they...
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Company wrote 0 private or public responses to the review from Oct 08.
Anonymous
Tom

Oh, and its only got 12,046 miles, waiting now for it

Anonymous
Tom

Just had the same thing happen to my 2016 Edge sport with the 2.7 ecoboost. No rental cause dealer scammed me and i bought a outsourced warranty and not Ford esp which I was p...

2.2
#1376141
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