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Do not purchase.

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2013 Ford F 650 with cummins diesel. Engine failed @ 53000 miles.Ford refused to warranty. Cost $22000 to fix engine. Arbitration found Ford responsible. But dealership had already sold my truck. I've spent a year trying to get justice to no avail.
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#1980916

TO THE MANAGEMENT OF EACH FORD DEALER: IN JANUARY 2007 WHY DID, LEO KAYTES, FORD of WARWICK, NEW YORK, SELL ME A "NEW" 2007, FORD, F-350 WITH A 6.0 DIESEL ENGINE, FORD MOTOR COMPANY KNEW WERE DEFECTIVE FOR YEARS. $45,000 PLUS TAX?????

IF I WAS TOLD ABOUT THE KNOWN DEFECTS I WOULD NOT BUY THE TRUCK. The following is what I posted on a, PICKUP TRUCK Blog I belong to. Two years ago, May 2019, on I-70 heading back home the 6.0 DIESEL engine went. SERVICED PERFECTLY, Mileage on truck 115,600.

Towed to Ford Dealer in Selina, Kansas off of I-135. Two weeks later, "a new 6.0 engine and $15,625 later. Why "DIDN'T" the HUGH Ford Dealer repair garage tell me the 6.0 engine is DEFECTIVE. If they had any brains they would have told me that and tell me to put in a new real reliable DIESEL?????

FOR THE SAME COST. Now, 687 miles later on I-80 going west for a two week camping trip to Idaho the engine went again. Towed to Ford in, Brighton, Colorado. Repair mechanic in Selina had left oil on something and caused the engine to go again.

*** FORD AND EVERYTHING THEY MAKE. ALL THEY DID WAS REARRANGE THE DECK CHAIRS ON THE TITANIC. COME TO FIND OUT THERE WERE LAW SUITS AGAINST FORD BECAUSE OF THE DEFECTIVE 6.0 FROM ITS BEGINNING. IF FORD HAD ANY BRAINS THEY WOULD HAVE RECALLED ALL 6.0 AND REPLACE THEM WITH A RELIABLE DIESEL.

IT WOULD HAVE BEEN GOOD P.R. "NEVER BUY FORD AGAIN AND I TELL EVERYONE NOT TO BUY FORD AND MY STORY. I just posted this on a Blog I belong to. Sorry for my language but I am so pissed off by FORD.

Ralphie, Thornton, Colorado MILAGE NOW 116,666. Mileage from May 22, 2019 and today February 4, 2021, less than two years 1,780 miles. I take it out for a ride once in a while to keep it running. Doris, refuses to use this truck again for any reason.

It sits in our driveway with the truck camper on it, doing nothing. Insured and Registered. Doris is afraid of it breaking down again. Even on super Bowl Sunday 2021.

TOMORROW. MY PROPOSAL TO, "FORD MOTOR COMPANY", THROUGH, LEO KAYTES FORD, WARWICK, N Y, LONG-McARTHUR, FORD and BRIGHTON FORD. FOR THE SAME MAKE AND MODEL 2021. I WILL TRADE IN MY 2007 FORD, KING RANCH, F-350, PLUS 10% OF THE 116,666 MILES DRIVEN OR $11,666.00 CASH TRADE IN.

THIS TRUCK SHOULD NEVER HAVE BEEN BUILT WITH THE 6.0 DIESEL, DEFECTIVE ENGINE.

FORD KNOWING 6.0'S ARE DEFECTIVE FROM DAY ONE. NO ONE WILL BUY THIS TRUCK, SO ONLY FORD MOTOR COMPANY SHOULD TAKE IT IN RETURN FOR A NEW F-350 YOUR REPLYS WILL BE APPREDIATED, THANK YOU, RALPH FREDDOLINO,,,,,11336 NEWPORT ST,,,,,THORNTON, COLORADO,,,,,80233,,,,,,,,303-993-****

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ID
#1797290 Review #1797290 is a subjective opinion of poster.
Product
2013 Ford F650 Truck
Pros
  • No pros
Cons
  • Difficult to use not worth it you will regret it
Loss
$70000
Preferred solution
i want my truck back
Most helpful review
New Reviewer
When I turned on the AC for the first time this year it made a loud grinding noise for a few seconds, then never cooled. Took it in to the dealership to check and for regular 45,000 mile maintenance. Dealer called and gave the following description of the problem...
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59 comments
#1852144

This is a reason why most people buy Japanese cars. Auto buyers don't want to purchase horribly engineered and poorly constructed American cars that fail often.

There are still many 30 year old Toyota Camry's on the road.

How many 10 year old American made cars are still road worthy? The bottom line is: DON'T BUY AMERICAN DESIGNED AND BUILT CARS OR TRUCKS.

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ID
#402060 Review #402060 is a subjective opinion of poster.
Location
Charleston, West Virginia
Service
Ford Repair
Loss
$2023

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Ford's Expedition, Eddie Bauer Edition,2 WD,5.4 L Engine, VIN#1FMPU17L63LB29352

Is a recall in effect for above subject line due to faulty electrical problems concerning primary engagement panel for windows, door locks, outside front mirror adjustments
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ID
#2708733 Review #2708733 is a subjective opinion of poster.
Loss
$300
Preferred solution
Let the company propose a solution

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New Reviewer
Good morning, My name is Anna, I dont understand if they just dont like to do there job right or what their problem is. And I have 3 recalls on my vehicle and I have experience all three of these and I have went to Franklin Ford and told them about it and this guy said...
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ID
#2703920 Review #2703920 is a subjective opinion of poster.
Location
Franklin, North Carolina

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New Reviewer

Terrible experience

I have 3 recalls on my vehicle and I told them about how I have experienced these problems and one of your employees said yeah there notorious for it and said we wont fix it endless the engine light comes on well the engine light is on and the problems getting worse and I dont even know if I will make it up the mountain back home after work and May I also say I work an hour away from home! I need a car that I can rely on this is pathetic to know that yall actually dont bother to check or even help with the recalls!

User's recommendation: Don’t ever by a Ford, the name speaks for itself F-fixed O-or R-repaired D-daily.

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ID
#2703828 Review #2703828 is a subjective opinion of poster.
Location
Cowee, North Carolina
Cons
  • Would not honor recall
  • Fords inability to fix their cars
  • Lack of recall for known problem
Loss
$7400
Preferred solution
Let the company propose a solution
i have a 2011 ford ranger. it has 87000 miles on it and ive taken good care of it. the original tires are still on it. i noticed that the paint was coming off in chunks so i took it to a couple of bodyshops. i was told there was to much paint put on at the factory and...
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ID
#2695371 Review #2695371 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
New Reviewer

Because my F.152013Will start but the steering is locked

Driving down the road in all the sudden the steering went out It didn't work up just Was hard to turn Got home park the truck and the steering wheel lock completely but the truck will start

User's recommendation: F115 is not the best truck ever.

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ID
#2691681 Review #2691681 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Let the company propose a solution
New Reviewer

Bob Wondries and Ford are terrible

OSo many things wrong with my Ford Explorer. I am currently literally sinking into the unattached driver seat, and no one at Ford cares enough to help. The hard shell that surrounds the seat is detached. It yanks at my skirts and pants or scratched my legs, when I drive. Bob Wondries told me to call 800 392-****, so I did. They asked two questions and then hung up on me. meme.

User's recommendation: Do not ever buy a Ford and never ever buy from Bob Wondries.

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ID
#2685986 Review #2685986 is a subjective opinion of poster.
Location
Alhambra, California
Cons
  • Wont let me list everything wrong with this car
Preferred solution
I need customer service before the seat kills me.

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New Reviewer

BUYER BEWARE

Ford - BUYER BEWARE
I purchased 2020 explorer and before I made my first payment this vehicle was in the shop twice. It was leaking transmission oil. Making clunk noises and last would struggle to go forward. It felt heavy. I just took it in again to the dealership and was denied a loaner vehicle . They must review to see if it qualifies for a loaner vehicle. They dont care. Save money and headaches
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ID
#2682705 Review #2682705 is a subjective opinion of poster.
Pros
  • Looks nice
Cons
  • Not safe
  • No customer support
Preferred solution
Full refund

3.7 internal water pump

internal water pump failed. models with these are to water pump failure that can cost thousands to replace the whole engine, Models include Ford Edge, Explorer and Lincoln. Chain driven internal pump failure is a known design flaw that affects thousands of Ford models

User's recommendation: beware of 3.5 and 3.7 models with this esign.

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ID
#2679789 Review #2679789 is a subjective opinion of poster.
Location
Howell, Michigan

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New Reviewer
I am financing a 2013 ford fusion 1.6 ecoboost. From a used car dealership in Jonesboro, Arkansas. When i purchased the car, within the first year i had 3 transmission put in with the 3rd. The warranty company cancelled my warranty stating it wasbbn my fault for...
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1 comment
#2033807

Lol @ a 2013 Ford

ID
#2674111 Review #2674111 is a subjective opinion of poster.
Loss
$7000
Preferred solution
Fix the engine in my car

Complaint

We took our 2015 F150 into Groove Ford , Centennial,Co on7-5-21 for an appointment to have a wiring harness replaced. Appointment time of 9:00 where we sat until 4:45 when we asked for our truck to be returned to us. They never touched it. This is completely unacceptable. I also just got off the phone with your customer service line where I was hung up on? Is there another Avenue to take to get this place on track? The Service team member we worked with was Chase Jacobsen 720-288-**** cjacobsen@***.com

User's recommendation: Stay Far,Far away from Groove Ford on Arapahoe….

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ID
#2673047 Review #2673047 is a subjective opinion of poster.
Location
Centennial, Colorado
Pros
  • Truck until a lack of customer service
Cons
  • Horrible customer service
Loss
$250
Preferred solution
Let the company propose a solution

No response has been replied back

General technical issue on automatic transmission and torque converter Just need a contact department to contact back to us but no reply at all Email address : yapamandy@***.com

User's recommendation: Respond on the queries needed.

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ID
#2672101 Review #2672101 is a subjective opinion of poster.

Parts

Its going on two months Ive been without my truck. I was told Ford isnt making any parts now and as big as Ford is thats hard to believe. I been told my back order taillights will be in around July 19th well see. If not Im thinking of getting rid of my Ford and buying a Chevy!
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ID
#2667722 Review #2667722 is a subjective opinion of poster.
Location
San Antonio, Texas

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New Reviewer

Repaird

I ended up trading my ford in for a Chevy. Without being taken care of by ford an insulted by the customer response team, I gave up all hope in Ford. I will never buy nor recommend ford to anyone.

User's recommendation: DO NOT BUY A FORD.

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1 comment
#2033075

Damn right never buy a ford

ID
#2667608 Review #2667608 is a subjective opinion of poster.
Cons
  • Wont offer loaner car for recalled issues rude customer service
  • Cant get parts
Loss
$2
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Not Satisfied for $50,000

The doors, all four doors fill up inside with water during rainstorms. Brand new 2021 F250 and the doors fill with water. Sounds like a wash tub when driving.

User's recommendation: Do not buy Fords - unless you want to raise gold fish in your doors.

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ID
#2666444 Review #2666444 is a subjective opinion of poster.
Location
Washington, Pennsylvania
Preferred solution
Let the company propose a solution
New Reviewer

Order

23001**** is my order number. I ordered an item from Ford accessories on June 13 th and still says processing. Do I need to cancel the order? This is getting ridiculous
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ID
#2659281 Review #2659281 is a subjective opinion of poster.
Loss
$114
Preferred solution
Deliver product or service ordered

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