Ford - Sold me the wrong service planZ sold me a 3rd party warranty
They insist you bring the vehicle to them when it’s broke down in another town.
I am going to the dealer today where my van is and I'm writing on the side of it DON'T BUY THESE VANS THEY ARE DEATH TRAPS AND FORD DOES NOT CARE and on the other side im going to write I ALMOST GOT KILLED IN THIS VAN AND FORD DOESN'T WANT TO HEAR IT and when I get it...Read more
My pristine 2003 Ford Thunderbird (stored in a heated garage, only 25,700 miles) had a repair in 2015 for program 07N09. It was a special extended warranty covered by Ford, due to a known defect in the car. After less than 2,000 miles driven, the same problem...Read more
2013 ford explorer
My 2013 Ford explorer xlt has rust on the back hutch and bubbles and chipped paint around the hood. Ford said that my 5 years warranty is up because I brought the car in 2012. I love my explorer truck was my first time buying a ford im a chevy lady never had a problem with chevy so its safe to say that im coming back home chevy.
What a joke! I received two 'Customer Satisfaction Program' and have a another issue that's on the recall list, but not related to my VIN #. The Ford shop says they are going to need my car for at least 2 days but Ford will not provider a loaner car for me because...Read more
Bought my son a new Mustang. 6 years of payments. Hood starting rusting within 2 years. Notified dealer. Said it would be fixed. Son joined Army and proceeded to fix it when he got back. Now it’s out of warranty though it was reported prior to being out of warranty....Read more
1. Dealer used my social security number and other private information to steal from me and take $500 First Responder without my permission. (Ford Escape} they clicked on to pay dealer. 2. Purchased Ford F150 2 weeks prior. Received First Responder $1000checked signed...Read more
Shell Rock, Iowa
- Shop service great
- Customer service
I didn't like
- Buyer beware i bought 9 new fords sorry bad dealer
- How i was talked to and treated
My 2014 Ford Focus was sold with a defective evaporation emission control (EVAP) system. Because of the defect, raw fuel can be sucked through the EVAP canister through the purge valve directly into the engine, causing the car to stall or hesitate while driving, which...Read more
I bought the truck new in MAY 2010. I had all the scheduled dealer maintenance completed as scheduled and the vehicle has never been off road. The four wheel drive has been engaged twice, and the majority of the miles have been on the highway. Thirty miles from FT...Read more
they replaced the motor and did not report it to carfax, now the truck has 15000 miles and it still consumes oil. it still smokes, and it still drip actual black oil from the exhaust. they put the old turbos from the blown motor back on and there is loss of power...Read more
I didn't like
- Quality of my truck
Do you have something to say about Ford? What happened? What can we help you with?