filters
State:
Show
City:
Show
Product:
Show
When I turned on the AC for the first time this year it made a loud grinding noise for a few seconds, then never cooled. Took it in to the dealership to check and for regular 45,000 mile maintenance. Dealer called and gave the following description of the problem...
Read more
Anonymous
Anonymous

Just got word from the mechanic that the ac compressor in my 2010 Ford Edge has to be replaced for this same reason.

Anonymous
Anonymous

I had a 2014 Mustang with complete AC system failure at 37K miles. The problem is very commonly reported on Mustang forums. At this point I have to wonder if Ford has not in...

#402060
Reply to reviews
Does Not Honor Ford CPO Agreements
I bought a certified pre-owned car off the internet from a LARGE Ford Dealer (Grieco Ford of Delray Beach). When I had the car delivered there were many things that should have been addressed before the car was allowed to be certified. The reason I felt comfortable...
Read more
2.5
I didn't like
  • Did not honor cpo agreement
#1343472
Reply to reviews
The following is what I consider an interesting story that exposes some failings within the Ford Worldwide organisation.If, after reading this story, you would like further details please feel free to contact me either by email: keith.ross@neuf.fr or phone...
Read more
Anonymous
Anonymous

Wow Ford must just love you. No offense but you sound like a big pain in the ***

2.1
I didn't like
  • Ford customer care and warranty handling
  • Ford customer service
  • All
#884317
Reply to reviews
I'm am getting very disappointed with Ford for the way you have treated me after I finally started to buy an American car after my last one in 1985. When I bought my car in 1985, a Merker XR4TI, I had a five year warranty on it, which I had two turbos, transmission and...
Read more
2.1
#1347587
Reply to reviews
I bought a 2015 ford f150 truck. The dealership never told me that the 2.7 eco. Boost engine has a defect that theres no gasket on the oil pan, just rtv sealent. Well the oil pan is leeking, thanks alot for telling me, my truck only has 19 thousand miles on it and they...
Read more
Anonymous
Tom

Oh, and its only got 12,046 miles, waiting now for it

Anonymous
Tom

Just had the same thing happen to my 2016 Edge sport with the 2.7 ecoboost. No rental cause dealer scammed me and i bought a outsourced warranty and not Ford esp which I was p...

2.2
#1376141
Reply to reviews
I own a 2015 F250 and the tranny line broke at 9100 miles. The warranty expired and so I used my AAA service to tow it for repair. A month later, the transmission wouldn't shift higher than third gear. I called Ford helpline and was told to bring it to nearest Ford...
Read more
1.0
I didn't like
  • Them voided my warranty by listening to the dealership
#1381810
Reply to reviews
I BOUGHT MY 2007 FORD EDGE 5 MONTHS AGO AND NOW IT'S SITTING AT THE MACHAN SHOP HAVING TO GET THE TRANSMISSION REBUILT. I HAVE NEVER READ SOOO MANY COMPLAINTS EVER IN MY LIFE SINCE I HAVE BEEN LOOKING ABOUT THE TRANSMISSION ISSUES WITH THIS VECHILE. FORD SHOULD BE...
Read more
1.0
#1379106
Reply to reviews
I actually had an honest review on the customer satisfaction survey. Sales associates were awesome, but the cleanliness of the brand new $40,000 car was not satisfactory at all, so I put in the survey my opinion . The car smelled musty and the window was cleaned with...
Read more
3.7
#1355994
Reply to reviews
Have noticed rust throughout the undercarriage of my 2014 f150 immediately after I purchased it 3 years ago. At first it was thought to be surface rust. Then I noticed areas under the hood and engine bay. Now just 3 months ago I noticed a heavy shake upon braking,...
Read more
1.0
#1338756
Reply to reviews

Contact Ford

Mailing Address:
Ford Motor CompanyCustomer Relationship Cen
P.O. Box 6248 P.O. Box 2000 Oakville, Ontario L6J5E4
Dearborn, MI 48126
USA
Phone:
(800) 392-3673
More
Power steering goes out not warning. I am told it is a bad electronic module. But they cant just change the module they have to change the entire steering gear for the sum of $2,100. WHAT! This is robbery. A recall for earlier models and some newer ones is out but my...
Read more
#1370055
Reply to reviews