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When I turned on the AC for the first time this year it made a loud grinding noise for a few seconds, then never cooled. Took it in to the dealership to check and for regular 45,000 mile maintenance. Dealer called and gave the following description of the problem...
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Company wrote 0 private or public responses to the review from Apr 20, 2013.
Anonymous
Anonymous

Just got word from the mechanic that the ac compressor in my 2010 Ford Edge has to be replaced for this same reason.

Anonymous
Anonymous

I had a 2014 Mustang with complete AC system failure at 37K miles. The problem is very commonly reported on Mustang forums. At this point I have to wonder if Ford has not in...

#402060
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November 21, 2018 To whom it may concern. Received a second IMPORTANT RECALL NOTICE on my 2011 Ford F150 and contacted AUTO NATION I White Bear Lake the Dealership where I purchased my truck from about this notice. The first time I received this notice I was told by...
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Company wrote 0 private or public responses to the review from Nov 21.
1.0
White Bear Lake,Minnesota
#1405326
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Does Not Honor Ford CPO Agreements
I bought a certified pre-owned car off the internet from a LARGE Ford Dealer (Grieco Ford of Delray Beach). When I had the car delivered there were many things that should have been addressed before the car was allowed to be certified. The reason I felt comfortable...
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Company wrote 0 private or public responses to the review from Aug 31.
2.5
I didn't like
  • Did not honor cpo agreement
#1343472
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The following is what I consider an interesting story that exposes some failings within the Ford Worldwide organisation.If, after reading this story, you would like further details please feel free to contact me either by email: keith.ross@neuf.fr or phone...
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Company wrote 0 private or public responses to the review from Jul 18, 2016.
Anonymous
Anonymous

Wow Ford must just love you. No offense but you sound like a big pain in the ***

2.1
I didn't like
  • All
  • False information
  • Ford customer service
#884317
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I had a recall on the drive shaft and the body control module for my ford transit van covered under the warranty. At the time, the dealer couldn't provide me a loaner van until they fix the issues so I contacted corporate office on 10/19/2018 on 7:34 pm and asked them...
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Company wrote 0 private or public responses to the review from Nov 27.
1.0
I didn't like
  • Did not honor cpo agreement
#1409423
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I was told by the dealer that the 2018 F-350 would easily tow 14,000 lbs, so I purchased one to pull my 10,000 lb chipper. Two days later I discovered that it could not even maintain the minimum speed limit when towing my 7,500lb Bob Cat on the Mass pike, it had a hard...
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Company wrote 0 private or public responses to the review from Nov 30.
1.7
#1411886
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I'm am getting very disappointed with Ford for the way you have treated me after I finally started to buy an American car after my last one in 1985. When I bought my car in 1985, a Merker XR4TI, I had a five year warranty on it, which I had two turbos, transmission and...
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Company wrote 0 private or public responses to the review from Sep 05.
2.1
#1347587
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Show

Ford Fusion Energi charging system

I have a 2014 Ford Fusion Energi plug in hybrid. Since 2014 I have been getting a 25 mile charge when I charge my cars main battery. A full charge now gets me 14 miles. My Ford dealer gave me two answers as the problem. 1. I never got a 25 mile charge and I must be mistaken. 2. My car can only get between 0 miles and 16 miles on a full charge. I asked about a new battery and was told they don's know if that could be done. Do you have any guidelines on what I can do to get my car repaired?
Company wrote 0 private or public responses to the review from Nov 17.
#1404192
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I bought a 2015 ford f150 truck. The dealership never told me that the 2.7 eco. Boost engine has a defect that theres no gasket on the oil pan, just rtv sealent. Well the oil pan is leeking, thanks alot for telling me, my truck only has 19 thousand miles on it and they...
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Company wrote 0 private or public responses to the review from Oct 08.
Anonymous
Tom

Oh, and its only got 12,046 miles, waiting now for it

Anonymous
Tom

Just had the same thing happen to my 2016 Edge sport with the 2.7 ecoboost. No rental cause dealer scammed me and i bought a outsourced warranty and not Ford esp which I was p...

2.2
#1376141
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Contact Ford

Mailing Address:
Ford Motor CompanyCustomer Relationship Cen
P.O. Box 6248 P.O. Box 2000 Oakville, Ontario L6J5E4
Dearborn, MI 48126
USA
Phone:
(800) 392-3673
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I own a 2015 F250 and the tranny line broke at 9100 miles. The warranty expired and so I used my AAA service to tow it for repair. A month later, the transmission wouldn't shift higher than third gear. I called Ford helpline and was told to bring it to nearest Ford...
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Company wrote 0 private or public responses to the review from Oct 15.
1.0
I didn't like
  • Them voided my warranty by listening to the dealership
#1381810
Reply to reviews