They had my pickup for 2 plus months for repair! Replaced parts I already replaced and parts I didn't have issues with UNTIL they worked on it.
Still not running properly per their service dept. but costing me $3700 plus tax to finally get it out. Originally it was $300 plus tax! PLUS ~ I had to go buy a used pick up to get back and forth to work in.
I called and called but would seldom get calls back. Spoke to general manager and to service manager very few times. Was always told, they'll call you back or at lunch! Yeah right!
Lunch at 4:30 in the afternoon!
NEVER EVER take your vehicle to this dealership!!!!
It's obvious they don't know what they are doing. VERY POOR SERVICE AND COMMUNICATION
Product or Service Mentioned: Ford Repair.
Reason of review: Poor customer service.
Monetary Loss: $2800.
Preferred solution: Let the company propose a solution.
I didn't like: Management, Customer service, Repairs.